by jove---what a rip off..............!!!!!!!!!!!!!!!!!

[gungadin]

Gentlemen--with all due respect to any of you who are with BG, please do not take offence at my rant.
Ok, fine, I am not an expert, neither have I any experience of heating systems, but I am not TOTALLY thick and by that I mean as an ex-electronics engineer with 25 years in my particular trade, I DO have SOME knack of being able to understand , as it were, the mechanics of any system that is put before me.
In answer to ollski--the problem is not that the BG engineer identified sludging--the problem is what he told me..."even powerflushing will not clear your system, mate........try that and your boiler will blow up and land in your dining room.......i flushed a customers system not long ago for £700 and it made no difference.....what you need is a new boiler and a complete new system really.......".

All along, the BG guy was on the hard sell, whereas I had the system checked out by an independent Corgi gas fitter, who pronounced it perfect, if a bit old.

And look at the preposterous costing he came up with!!! As I said, I checked my local B&Q and the most expensive boilerr they had was around £800--so BG was going to charge me £3500 minus £800=£2700 for replacing the boiler ?????? Now that is verging on the ridiculous!

As for Grundfos pumps, of course they still make them, contrary to what the BG guy said--I saw some in B&Q again for around £70!!

This what I do not like--being taken for a ride by the people whom you ahve paid around £350 a year for several years to take care of your system.
As you say, the vast majority of BG guys are probably kosher, but there is a hardcore who are only out there to rip people off, for the benefit of BG.

 

[Agile]

After 25 years in any trade I am surprised that you dont realise that his job as an employee is to promote BG products and services. The prices he quotes are obviously BG prices! What other prices do you imagine he can quote?

He gets a commission of about £30 if he sells a new boiler installation, hardly terribly life changing!

Certainly he has been telling you a lot on nonsense. Unfortunately there are a lot of individuals, usually not very well educated, who go round talking a lot of rubbish apparently unaware that its so obvious to the homeowner that its nonsense. Most BG staff are not like that!

Tony

 

[giblets]

And don't forget that £520 of the £3500 goes to the government in VAT so the remainder, £2980, begins to look a little more reasonable.

 

[gungadin]

hmm.....i fail to see how £2980 is a reasonable fee to pay for a simple boiler replacement.......!!!! the same job has been quoted by the independent fitter at £200.........need i say more!

And don't forget that £520 of the £3500 goes to the government in VAT so the remainder, £2980, begins to look a little more reasonable.

 

[Nixt]

So you're saying that's supply & fit boiler, remove & dispose of old boiler, alter system to comply with Part L1 (inc auto by-pass & TRV's as required), chemically cleanse system, pipe, fittings, sundries, commissioning, notification/certification, all labour and twelve months installer's warranty for £200.

Does that include or exclude VAT?

 

[giblets]

hmm.....i fail to see how £2980 is a reasonable fee to pay for a simple boiler replacement.......!!!! the same job has been quoted by the independent fitter at £200.........need i say more!

Are you saying that you have been quoted £200 to change a boiler?

edit - you beat me to it Nixt

 

[gas_man_gaz]

i wasn't trying to be offensive mod! was jus makin a point that i didn't believe the post as i dnt think it would be possible to get a quote of £200 to fit a new boiler BUT that is jus my opinion.. as for the commission, the bg lads get £10 for a lead nothin more and they get tht regardless if the rep flogs um a boiler or not..

i apologize if i hav offended any1

 

[namsag]

I am wondering if you are that clever why you have wasted 350 quid a year for someone else to look after your system.....

OH and by the way where do you get the figure of 350 try around 220 for 3 star and plumbin and drains.

 

[gungadin]

Well, it looks like this posting is degenerating into a stabbing exercise!

If an individual cannot make his/her point on here, without being made a laughing stock, by people like Nixit or Dickxit or whatever he calls himself, then there's no point.

If after all I have written, there are still some who like asking silly questions about this and that, having failed to fathom the points in question, which, I would advise were made in simple English, then it clearly shows that, to paraphrase an earlier poster's wording, there "are some morons around....."!

Good evening, gentlemen!

 

[ollski]

It's not stabbing your post is a rant about nothing apart from maybe one pice of duff information which may well be just misinterpreted.
You asked for a rough price of installation and he told you approx. Would you have preferred that he lie to get a sales appointment booked to find out the true cost then?
You were told the system is older than god's dog and that a powerflush was not recommended. Would you have preferred that he booked the job for 700 quid for it to blow your zinc pipe apart and leave you with a completely knackered mess that is uncovered and not working?
If your point is that bg have higher overheads and therefore higher installation costs than independants then yes, I think we grasped that point.

 

[Nixt]

hmm.....i fail to see how £2980 is a reasonable fee to pay for a simple boiler replacement.......!!!! the same job has been quoted by the independent fitter at £200.........need i say more!

No Dungadin or whatever your name is. You posted the above in response to giblets remark about a supply & fit price figure supplied by ...... again you. Then you made a claim that you could get the same for £200.

You can post as much stupidity as you wish but don't blame others for making yourself look an a*** in public.

 

[giblets]

Oh dear, looks like another person who, not getting the answer that they wanted to hear, has thrown the toys out of the pram and stormed off in a huff.

gugngadin, some of us have tried to give you usefull information regarding your heating system but you appear to have chosen to ignore it. You have also chosen to ignore two questions asking about your statement "the same job has been quoted by the independent fitter at £200"

If you have a complaint about the business ethics of BG then perhaps it would be better to approach them direct as a loyal customer rather than vent your spleen on an internet forum.

Goodnight to you, sir (or madam)

 

[ScottishGasMan]

Oh dear, looks like another person who, not getting the answer that they wanted to hear, has thrown the toys out of the pram and stormed off in a huff.

thats exactly it.

I admit Im not a fan of the BG machine, but its a buisness and if you ask a quote and get one, what more do you want?

Its BG so yea, theres no big secret there expensive. quite high labour fees in fitting a boiler by us, but also we dont fit B&Q Sauner Duvals with about 2 years left till they stop makn parts for them.

Yea admitedly if the guy belived grundfos have stopped making pumps then hes not all there, but he probably just said it cos he didnt want more hassle and arguments from customers demanding the world, and hes probably already had his boss on the phone 3 times this week moaning about performance and sales, so unfortuenetly you wont get the best possible service that can be had from any company this size.

saying that, sludge isnt covered so he didnt need to do any more, would just be nice if they could have expalined it a bit more acuratley.

 

[Soggy_weetabix]

I am wondering if you are that clever why you have wasted 350 quid a year for someone else to look after your system.....

OH and by the way where do you get the figure of 350 try around 220 for 3 star and plumbin and drains.

Quite abusive again namsag, but at least it was constructive.

I see your other 'damning' post towards me has been removed and not before time.

Just wondering... what do you get out of slagging other decent engineers out there, who are apalled by the actions of BG?

David

 

[gas_man_gaz]

I am wondering if you are that clever why you have wasted 350 quid a year for someone else to look after your system.....

OH and by the way where do you get the figure of 350 try around 220 for 3 star and plumbin and drains.

Quite abusive again namsag, but at least it was constructive.

I see your other 'damning' post towards me has been removed and not before time.

Just wondering... what do you get out of slagging other decent engineers out there, who are apalled by the actions of bg?

David

how can ya say bg were in the wrong without seein the job, especially wen ya only goin on the word of someone who says he can hav a new boiler fitted for £200!