Hi wildcat,
No I've never asked them to do anything specifically in a service, I just assumed -- wrongly clearly -- that a service includes cleaning.
I've not actually been there when the servicing has been carried out. So I don't know what's inside the combustion chamber in terms of dirt and dust. Maybe it has been cleaned or maybe it hasn't. But I do know from the person who was present when it was serviced, that the wiring is covered in dust, which was left there. Hence a week or so ago searching for answers about if cleaning is included or should be included in a service, I found a picture of a boiler that had been serviced, but had what looks to me like staw, or what I described as the remains of a birds nest inside the combustion chamber after it was serviced. I've been trying to find the same website again but I can't remember what I clicked on, and my search history doesn't go back far enough to click on it again. I'll keep looking. But I remember typing in something like boiler service cleaning or something like that. Anyway, that's why I asked if that kind of dirt/dust should be cleaned out and why. To my mind, admittedly non expert, I would think it should be cleaned out, in just the same way that my old gas fire was always cleaned out.
Yes that's a good point about car service John Dv2. They do for the most part define what you get for a service, and you get to choose from a menu of items in some cases. I think it's probably a bad idea to have a minimal car service, but at least you can choose. My thinking about bolier service is I suppose based on safety as much as making sure it keeps working properly. I just assumed there was a minimum included in a boiler service, and that minimum would include cleaning, because not only can dirt affect it working, but maybe a safety issue too. And of course because the service manual says 7 items should be cleaned.
And too, because I had expectations, perhaps wrongly, of what was included, I feel that I may have been paying for something I haven't been getting, -- even if I am wrong to think that.
No I've never asked them to do anything specifically in a service, I just assumed -- wrongly clearly -- that a service includes cleaning.
I've not actually been there when the servicing has been carried out. So I don't know what's inside the combustion chamber in terms of dirt and dust. Maybe it has been cleaned or maybe it hasn't. But I do know from the person who was present when it was serviced, that the wiring is covered in dust, which was left there. Hence a week or so ago searching for answers about if cleaning is included or should be included in a service, I found a picture of a boiler that had been serviced, but had what looks to me like staw, or what I described as the remains of a birds nest inside the combustion chamber after it was serviced. I've been trying to find the same website again but I can't remember what I clicked on, and my search history doesn't go back far enough to click on it again. I'll keep looking. But I remember typing in something like boiler service cleaning or something like that. Anyway, that's why I asked if that kind of dirt/dust should be cleaned out and why. To my mind, admittedly non expert, I would think it should be cleaned out, in just the same way that my old gas fire was always cleaned out.
Yes that's a good point about car service John Dv2. They do for the most part define what you get for a service, and you get to choose from a menu of items in some cases. I think it's probably a bad idea to have a minimal car service, but at least you can choose. My thinking about bolier service is I suppose based on safety as much as making sure it keeps working properly. I just assumed there was a minimum included in a boiler service, and that minimum would include cleaning, because not only can dirt affect it working, but maybe a safety issue too. And of course because the service manual says 7 items should be cleaned.
And too, because I had expectations, perhaps wrongly, of what was included, I feel that I may have been paying for something I haven't been getting, -- even if I am wrong to think that.