Had to call 2 seperate DNO's today
NEDL A customer is ahving an extension, they require the service head and meter moving, they filled and payed several months ago. I need to be there to connect new tails to the board very busy so need the date they are coming.
Called ~NEDL who told me they had recieved the paper work and it had been passed to the sub. They gave me a name and number of the sub. Spoke to them said they would call back.
Within 10 mins they had phoned the customer promising to do it this week!!
Well done NEDL (for a change)
EON I am going to be carrying out a periodic on a property in the midlands this week, whilst surveying the job I could not identify a clear earthing supply. Large built up area has been since 1910 so really would expect a supplied earth.
Called EON requesting details of earthing arrangements i.e. do they supply an earth.
"We do not keep such records" if you need PME then you will need to order it.
I have called a a couple of the neighbours they have TN-S.
Any way very snoty and un helpful.
So I have kept the golden rod in reserve, will call them on Thursday a.m. raise an 'unsafe' install as there is a cast iron cut out & probable fused neutral.
It is my understanding that they are 'required' to hold records of where they supply an earth and they are also responsible for maintaining it!!
I am right
NEDL A customer is ahving an extension, they require the service head and meter moving, they filled and payed several months ago. I need to be there to connect new tails to the board very busy so need the date they are coming.
Called ~NEDL who told me they had recieved the paper work and it had been passed to the sub. They gave me a name and number of the sub. Spoke to them said they would call back.
Within 10 mins they had phoned the customer promising to do it this week!!
Well done NEDL (for a change)
EON I am going to be carrying out a periodic on a property in the midlands this week, whilst surveying the job I could not identify a clear earthing supply. Large built up area has been since 1910 so really would expect a supplied earth.
Called EON requesting details of earthing arrangements i.e. do they supply an earth.
"We do not keep such records" if you need PME then you will need to order it.
I have called a a couple of the neighbours they have TN-S.
Any way very snoty and un helpful.
So I have kept the golden rod in reserve, will call them on Thursday a.m. raise an 'unsafe' install as there is a cast iron cut out & probable fused neutral.
It is my understanding that they are 'required' to hold records of where they supply an earth and they are also responsible for maintaining it!!
I am right