I hope we are told the outcome. I will admit I have made mistakes, I hope not that bad, but since not done knowingly not some thing one tends to remember. But I am sure I have made mistakes, and if some thing has arrived on the market after one has left collage or university then very easy not to be kept up to speed.
Be it gas tight SWA glands or heat treatment through the years I have attended many courses to keep me up to date. In the main arranged for by the firm I was working for, and some things did not seem to make sense at the time, like not bonding direct to earth but through the coil of an ELCB-v which are now outlawed I know, but point is if you ring a manufacturer and some one tells you to do some thing, you may think this does not sound right, but they are the experts.
I would think some thing was missed out, and it was not what the guy on the end of the phone expected the electrician to do, but if the Zappi unit has its own over load built in and is within 3 meters of the consumer unit, then it could have been permitted. I know the Zappi does have current control, but not really for over current, or it would not say use a 32A type B MCB/RCBO. However Zappi clearly have not made it clear what they expected the guy to do.
As I watch videos and read instructions for electric car charging, so I start to realise this is a specialist subject. If we look at the supply to a narrow boat or caravan we realise TN-C-S is not permitted, however with the electric car there is a problem with the car often being close to metal on buildings which is earthed and using TT is not quite as easy, with a caravan fire regulations give a minimum distance from a building which means the possible gradient using TT is not a problem, this is not the case with electric cars, so protection is built into the charging unit, so loss of a PEN will cause it to close down. Also set to close down if over 6 mA DC and other safety features.
So if an electrician is told do it this way, is he wrong to assume the person on the other end of the phone knows what you are talking about? And if he wrong to follow advice given even if wrong?
The same with these pages, we give advice on what we think is being done, a simple phrase like low voltage where poster think this is under 50 VAC and we think it means 50 to 1000 volts AC can result in wrong advice.