External render guarantee

The last thing the op needs is the customer doing a load of kango-ing for example to part of the wall and some localised patches of render falling off due to this heavy handedness. Thus making it sound as if he is including a sort of definition of reasonable wear and tear, then he'll be doing himself a favour. If he words it right then the customer may well miss some other applications of the wording in his haste to be clever and uppity with the op.
 
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Thank you for your input, Although as much advice as possible is appreciated.

Although I am sure that the render will do its job longer than the guarantee is asking for, the fact is no mention of it was descussed of asked for in any corespondance.

I have now been sent an email outlining what the guarantee should look like.

Hi, a quick point of reference regarding this matters, everyone whom looked
at the job was told including yourself that I will require at least a five 5
year guarantee , 12 months is not standard for render or much else in the
construction industry, 10 years is the contractual standard so to be
reasonable I have reduced it to 5yrs.

you would under any claim should it arise be the supplier of the replacement
materials and their cost regardless of whom supplied the original materials
in the first place

with regard to your description of failure in the form of "mechanical
separation" this needs to be broadened for your benefit and mine that it
reads something like;

I, ********* owner of SPC, Guarantee the
application of external render free from
mechanical separation, weather permeation such as water and frost erosion,
detachment of materials (excluding direct structural movement such as cracks
beyond your control) and the general application of the finish to the said
walls with regards to the application being in accordance with standard
rendering applications to both blockwork and old stonework as rendered. All
claims subject to an agreed independent structural survey for the standard
period of 5 years after completion, as such hereby recorded on the 18th day
of July 2010 .

this is a small but important thing to agree on, I hope you find that it
covers both of us more clearly, you should however ask your solicitor for
advise if you think this incorrect.


regards

**************

I know it's a lot to go through, but the guy contradicts himself several times. I don't know if this was origional conversation, or web chat, but it is ineffectual. He seems to 'make up' several rules that were stated outside of the 'contract', he seems to be laying down the law, on several versions of his mindset, can someone clarify that? So to my mindset, Trader wins, difficult customer. Although, we only have one side of the argument again. Maybe the buyer has finance trouble, and is trying their best to screw the trader on this occasion? I'm always for the common man, but on this occasion...
 
I think the op is going to struggle to get any money at all im afraid ,seen customers like this before who make things up or ask for extras but only after the job has been finished and they know they have you over a barrel .Did the customer supply all the materials ? if he did then there is a get out clause for a guarantee i would of thought as you cannot be 100% sure about the stuff supplied .
Personally i would just go round with a kango and tell him if hes not going to pay then i am taking it all off
 
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