Frozen condensate pipe

If it was a condensate pump then the pipe could be run just about anywhere. If it was a normal gravity condensate pipe then no it needs a continual fall from the boiler to the waste outlet.
 
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Just a quick update.
We have put a bucket with lime stones under the pipe.
A plumber is coming out at the middle of January to have a look.
Thanks again for your help. Have a nice festive season.
 
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