Genius required aspa re: Pulsacoil 2000 ongoing problem.

did you inspect the old backplate?
if you elected to plug the new controller onto the old backplate that is
The new backplate should have been fitted ideally

Matt

Fair comment matt1e.

andrew197 can you check that there are no loose wires or anything else on the back plate that might insulate it from the controller.

No, it all looks good, clean and quite new in there. No loose wires or anything.
 
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Ok, but can you personally confirm that it works because you have seen it working on the occasions that you had pulsacoil 'experts' looking at it?

No, cos I don't know what to look for, that's why I got them in. I watched them put testers on the unit thing.

Ok, We're going round in circles here! Get that lower element replaced then see where you are.

I seriously doubt there is anything wrong with the element
its already been tested twice and its not exactly hard to do

Matt
 
Ok, but can you personally confirm that it works because you have seen it working on the occasions that you had pulsacoil 'experts' looking at it?

No, cos I don't know what to look for, that's why I got them in. I watched them put testers on the unit thing.

Ok, We're going round in circles here! Get that lower element replaced then see where you are.

I seriously doubt there is anything wrong with the element
its already been tested twice and its not exactly hard to do

Matt

That is what I thought - think he has given up on me. Don't blame him, apologies my lack of knowledge. That is why I am here. Thanks for all your help.

I don't fancy paying another couple £100 for a part and labour that I don't need.
 
Indeed, but there seemed to be doubt about the integrity of the blokes that did the tests.

Regardless, it does seem that we are going round in circles here. The OP needs to get someone else in to check through the thing logically.
 
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Indeed, but there seemed to be doubt about the integrity of the blokes that did the tests.

Regardless, it does seem that we are going round in circles here. The OP needs to get someone else in to check through the thing logically.

Why doubts? The integrity is more like my lack of knowledge terminology etc and I may have been unclear explaining myself/what's happening. If I knew, I wouldn't be asking for help on here. I have paid £200 already and tried to get closer to a resolution without getting someone else in.

Having said that I appreciate your efforts in trying to help me. Thank you.
 
Without reading through the whole thread again I thought I recalled you saying you had some doubts regarding their ability. It appears I remembered wrong.

I understand that you are trying to avoid spending money but a decent bloke shouldn't be charging for wrongly diagnosed parts replacement or non-productive headscratching time. I wouldn't at least! He should methodically be able to figure it out.

Without having your machine in front of me it is very hard now, at this stage of discussions, to advance our position with it.
 
Ok, I'm back! Oh no!

Boiler was working well (replaced thermostat in the end did it).

Anyway, I checked the plastic tank on the top of the Pulsacoil 2000 the other day and it was well down. After topping it up to the line my hot water has been rubbish. Literally straight after topping it up.

Say suggestions as to what this could be?

Many thanks

Andy
 
Hmmn Thermostat?

That's what Agile told you on page 1 and you didn't listen. Then another 5 pages of waffle.

Be interesting to see what's wrong this time. Maybe you shouldn't have touched it.
I guess another 5 pages we might find out. :LOL:
 
Why bother replying with that?

The reason I didn't "listen" is that I paid for specialist pulsacoil people to come and they told me there was nothing wrong with the stats. That's why I was extremely grateful to those who helped me. I didn't want to be wasting my money paying others to rip me off. I thought that was the point.

Shouldn't have touched it? The water in the plastic tank was like a cm from the bottom. Another constructive comment from you. Thank you.

Anyway, feel free not to involve yourself in this waffle. I am not too bothered about idiot's opinions. You should get a hobby mate. Sad man.
 
I might just hang around and niggle you as you seem a right douchebag.
You own a pulsacoil after all. :LOL:

"Specialist pulsacoil people" roughly translates to 6 week course cowboy. :LOL:


"Both were engineers who specialise in Pulsacoil systems.

I have paid £200 and I still have this disfunctioning system"

And they couldn't diagnose a faulty thermostat.
 
Anyway, I checked the plastic tank on the top of the Pulsacoil 2000 the other day and it was well down. After topping it up to the line my hot water has been rubbish. Literally straight after topping it up.
Putting extra water in these satanic devices cannot on it's own cause them to fail.

Either it's just broken coincidentally, or more likely while removing the lid to fill it some switch or control has been knocked off.

If it's really broken, then the usual checks should be made.
Not heating up at all - is power reaching the two elements at the required times, are the elements working, are the thermostats working?
Store is hot but no hot water - is power on, are temp sensors working, pump working, is controller board destroyed, heat exchanger stuffed with scale?

None of the above requires any specialist persons, they are basic checks which anyone with experience of electric hot water heaters could check in ten minutes.
 
Some of those models have a water level switch which prevents it heating if the level falls too low.

But I doubt that is your problem otherwise it would have locked out sooner.

So just whom correctly diagnosed the thermostat?

How did you get that done when you were not wanting to spend any more money after being ripped off by your so called "experts"?

Tony
 
The problem that you now have is that you have paid £200 and its still not working properly.

You now expect to get it fixed for little more.

For those few engineers who do agree to go to them like Mike Bryant ( and a lesser degree myself ) we are some way away and would need to charge more to cover the travelling costs and time.

Tony

That's what I said at the beginning of your thread.

It actually expresses me experience that I don't like to go to do repairs in these situations .

This is because even if I only charge £100 then the customer sees himself as having paid £300 and rather than being thanked for doing a nice repair for just £100 I don't get any thanks at all!

Tony
 

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