That's not a rule; it depends on which way the water has to flow. Pumping upwards is preferable. Provided you have sufficient static head (drop from F&E tank to pump), pumping down is OK.Just read this on their website saying the flow arrow should be pointing upwards ...cant understand that the original grundfos was pointing down so i turned the new one to match
Now we have established that you have the Ri version, which pipe from the boiler connects to the pump - the left (flow) or right (return)?