Had a Worcester and Bosch Greenstar might have been a 24 or 28
The Boiler was about 14 years old and not coping to well. Sprung a leak about a month ago. Had a Guy come round last week to have a look. Pulled off the front and located the leak coming from behind the Pump little plastic chamber with a diaphragm in the Chamber appeared to have a hairline crack where the water was seeping out. Chap phoned up for a quote for the part came back with the Vat at around £400. That may be the price I’ve no idea. So due to the age of the Boiler I kind of put my foot in it. Asked for a price to supply and fit new boiler. Between £1000 and £1300. I know nothing about boilers or plumbing. I asked if he could recommend a particular boiler. The Answer was an Ideal Boiler which he assured me although cheapies had a great reputation. Now we get down to it. I asked what would be the output ? 30 kws. Sounded ok we have 2 bedrooms 1 bath and electric shower. More good news was coming my way. The manufacturers guarantee was 5 years. But the installer could do a 12 year guarantee under some scheme where they were the fitters. Also the service would be free. Felt like I’d one a Watch
So gave the guy £300 deposit on the Monday with the balance to be paid next day Tuesday when boiler was fitted. Next day came and went had a text around 2pm job they were on was running late. They would be round Wednesday morning between 9 am 9.30 guess what no show. I received a text about 10 am they were on the way to pick up the boiler. 12 pm get another Tex the depot are eating for stuff to be unloaded including my Boiler. Eventually he turns up around 2.30 pm, better late than never
Starts taking the old boiler out all going well. I’m just going out to the Van to get the new boiler which he did. When the Boiler was brought in all wrapped. I noticed on the side of the Box Ideal Atlantic 24 KW. ipointed out that wasn’t a to my mind a 30 KW boiler. The reply was all the boxes are marked with 24 but their really 30.
At that point I should have called it a day and told him to take it back and get the one promised. I’ve not been well recently Cancer OP etc couldn’t really be arsed with it. So he installed the Boiler and I have to admit did a really good job. Took the old one away tidied up. I paid the remaining balance. His last words were send him my email addresses , so he could send me copies of the Garauntee the Gas Safety Certificate the invoice. This was lest Wednesday. I’ve been chasing this guy for the Docs, told me he had emailed them more than once. Nothing came through. Told me on Friday he was going to print everything off and deliver them to me over the week end didn’t happen. Texted me Sunday evening he’s doing a fitting in my area today soon as he finishes at 3 pm he will drop them in Nothing. Contacted him this evening mentioned I was getting a bit tired of the run around. I have his Gas Safety Photo and I’d. Should I be taking this up with them ?
The Boiler was about 14 years old and not coping to well. Sprung a leak about a month ago. Had a Guy come round last week to have a look. Pulled off the front and located the leak coming from behind the Pump little plastic chamber with a diaphragm in the Chamber appeared to have a hairline crack where the water was seeping out. Chap phoned up for a quote for the part came back with the Vat at around £400. That may be the price I’ve no idea. So due to the age of the Boiler I kind of put my foot in it. Asked for a price to supply and fit new boiler. Between £1000 and £1300. I know nothing about boilers or plumbing. I asked if he could recommend a particular boiler. The Answer was an Ideal Boiler which he assured me although cheapies had a great reputation. Now we get down to it. I asked what would be the output ? 30 kws. Sounded ok we have 2 bedrooms 1 bath and electric shower. More good news was coming my way. The manufacturers guarantee was 5 years. But the installer could do a 12 year guarantee under some scheme where they were the fitters. Also the service would be free. Felt like I’d one a Watch
So gave the guy £300 deposit on the Monday with the balance to be paid next day Tuesday when boiler was fitted. Next day came and went had a text around 2pm job they were on was running late. They would be round Wednesday morning between 9 am 9.30 guess what no show. I received a text about 10 am they were on the way to pick up the boiler. 12 pm get another Tex the depot are eating for stuff to be unloaded including my Boiler. Eventually he turns up around 2.30 pm, better late than never
Starts taking the old boiler out all going well. I’m just going out to the Van to get the new boiler which he did. When the Boiler was brought in all wrapped. I noticed on the side of the Box Ideal Atlantic 24 KW. ipointed out that wasn’t a to my mind a 30 KW boiler. The reply was all the boxes are marked with 24 but their really 30.
At that point I should have called it a day and told him to take it back and get the one promised. I’ve not been well recently Cancer OP etc couldn’t really be arsed with it. So he installed the Boiler and I have to admit did a really good job. Took the old one away tidied up. I paid the remaining balance. His last words were send him my email addresses , so he could send me copies of the Garauntee the Gas Safety Certificate the invoice. This was lest Wednesday. I’ve been chasing this guy for the Docs, told me he had emailed them more than once. Nothing came through. Told me on Friday he was going to print everything off and deliver them to me over the week end didn’t happen. Texted me Sunday evening he’s doing a fitting in my area today soon as he finishes at 3 pm he will drop them in Nothing. Contacted him this evening mentioned I was getting a bit tired of the run around. I have his Gas Safety Photo and I’d. Should I be taking this up with them ?
