Reviews written by customers mean absolutely nothing...what do most homeowners know about gas/heating regulations? A Worcester approved installer means you've attended a days selling course...nothing about competence.
Post some pics showing the arrow on the pump back casing, the arrows on the zone valves (to see what direction they expect the flow), and the boiler pipework.
What's the boiler make and model...that will give you the flow pipe from the boiler and you'll easily tell whether the pumps been installed back to front.
Post some pics showing the arrow on the pump back casing, the arrows on the zone valves (to see what direction they expect the flow), and the boiler pipework.
What's the boiler make and model...that will give you the flow pipe from the boiler and you'll easily tell whether the pumps been installed back to front.