Ideal logic plus combi 30

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Hi all, my mother and father in law have recently had a new combi boiler fitted in a rental property they have.
This has been fitted approximately 3 weeks and the tenants where complaining of noisy radiators, upon inspection it looks like a bodge job has been carried out! The boiler is not level, is there any regs to say this has to be straight? I’ve looked online and there is suggestion to the flow and return being the wrong way round also? The plumber keeps asking for extra money for filters, radiator valves etc.
I have attached some photos, any help/info would be greatly appreciated. Thanks,
Matt
 

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The boiler is not level, is there any regs to say this has to be straight
....It should be level.How far out is it.?Do not know the tolerance but would guess it is not a thousandth of a millimetre..Does look like it runs off a bit compared to the ceiling..but could be ceiling...Show pic of spirit level on top.
 
Unless you have extremely old TRV’s, the flow & returns don’t matter what way round they are.
System filter in correctl position, scale reducer fitted ok. Condence looks a bit clumsy & could do with some clipping etc under worktop but not a bodge.
Boiler may be able to be levelled very simply but doesn’t look a mile out looking at the window reveal.
Is he registered?
 
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Is the ceiling level? Sometimes other things not being level make it look worse. Very harsh if you haven’t paid after 3 weeks. Had he had the opportunity to deal with it?
The noise from rads is probably expansion, velocity or air. Simple to sort. Have you not even covered the cost of materials?
 
Its a poor instal.
Flow and return are correct. the push fit plumbing below should be a minimum of 1m from the boiler.
Used two different manufactures with the push fit plumbing. thats a no no.

Was it power flushed? You need to check if they are registered.
 
And. Flow & returns are copper. No problem with hot or cold water being plastic to that point. Take another look Bodd
 
Why is different manufacturers a no no?


Lets say push fit has been fitted correctly with inserts.
The the fitting and pipe pop and flood the kitchen. Who's at fault:
a Plumber
b John Guest
c Hep2o
 
Matthew. It’s not a poor installation. It’s not great. But ignore all points that Bodd raised. Sorry Bodd.
 
How do you know they haven’t used the correct inserts for the manufacturers??
 
And manufacturers NEVER EVER say it was there fault. They will blame it on flux residue or installation fault, never theirs.
 
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