I think i've sorted it now.
Yes you have, the company you FAIL to mention in the PM made to me but give a clue to have offices in and around London.
The rates mentioned are about right, especially for a contract in dispute.
So this was either a wind up or an attempt at trying to discredit many for the sake of one.
and whats so special about a alarm fitter? why do they deserve premium wages? why do they deserve nearly £300 to change a battery? - truely disgusting.
like i say changing a hard drive in a pc, is probably more time consuming then a abttery change in a domestic alarm panel, not even pc world would charge £262+ parts to change a hard drive - neither would anyone else