The landlady lived next door, but used a letting agent.
Doesn't the LA in way or another have a duty to carry out a so-called check on the condition of the property before and after it has been let so any deposit being held could be challenged?
Well tonight I have secured a room in a house share, so it's all good
It’s not really LA's duty to carry, but depends on what LL and LA's agreement is. But a move in and out inventory is almost a must, if LL wants to retain deposit at the end of the tenancy. Otherwise the LL wouldn’t have a leg to stand on in court.