anyone who was not confident in doing so would not even come here for any advise,
Unfortunately a lot of people who come here for advice do not have the knowledge that would tell them that they are not competent to do the work. They are not aware of the dangers / faults / errors / ommissions that an experience person is aware of. This lack of awareness creates in them a false confidence that they can do the work.
It is unfair to use your customer's situation to satisfy your desire to solve problems such as where to find the fault along the cable. If the cable is defective then it is in your customers best interests to replace the cable and not patch it with joints. You cannot tell for certain that there is just one fault, there may be others. If the cable has failed without suffering any nechanical damage then it is probable that the cable is failing from old age and / or incorrect installation. Best advice ...replace the entire run.
I like a challenge and in your position I would if possible like to find the location but only as an exercise but not as part of fault finding for the customer. I would tell the customer what was necessary to repair the installation in a safe manner. If the customer declines that advice then I would walk away from the task.