can someone pm me on what this is about?
No need to do that. The guy was objecting to the hike in tariff on is --- bill.
He had not looked at his bills and accumulated a hefty bill which he objected to. He paid part of it and I found out later that he swore at the person on the phone. They don't want anything to do with him now.
Okay, it's his own fault and I think it's happened before to someone. I am tracing his efforts now on how he gets over it, because it may be a lesson to somebody else.
P.S.
I have to be careful how I word this post or reply because it could get hijacked by the MODS and sent to another forum. . Which is why it may not make sense to you now. That you can blame on the MODS.