Sounds like a typical install by Messrs Bodgit & Scarper, only a day allowed to do the job and boiler launched on to the wall in the shortest possible time with the least possible care. Hopefully they were cheap.
As to your other issues, what flow rate do you get from other outlets? Are they all similarly affected? What about the cold? What does the pressure gauge on your pressure reducing valve read when you have the bathroom tap running?
And no, it's not reasonable to expect someone to just do potentially an extra hour's work on something you haven't previously notified them about. It's highly unlikely that would have been completed in 10 minutes. If you knew it needed doing, you should have mentioned it when you booked them in to do the job
As to your other issues, what flow rate do you get from other outlets? Are they all similarly affected? What about the cold? What does the pressure gauge on your pressure reducing valve read when you have the bathroom tap running?
And no, it's not reasonable to expect someone to just do potentially an extra hour's work on something you haven't previously notified them about. It's highly unlikely that would have been completed in 10 minutes. If you knew it needed doing, you should have mentioned it when you booked them in to do the job