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I would agree, likely best option would be to swap the indoor socket with outdoor socket, just to test, i.e. some thing which can be done completely dead by turning off the supply. Once he knows if the supply or socket faulty then proceed further.I suppose it depends on what one regards as safe - and what the OP would be comfortable to do, but ... if one disconnected it and powered it up (e.g. with a length of flex connected to a 13A plug, plugged into a known-working socket) then one would be able to find out both whether it was 'working' (to the extent of being resettable when powered) and, if yes, whether it was active or passive (by removing its power).
Kind Regards, John