I had multiple chats with Panasonic over the years, on different subjects.
On this complaint they also told me that it was a fault of The Worlds flour season !!??##.
I had no eyed deer, that the World was in turmoil over bread making (I guess it really wasn’t)
Panasonic don't seem to understand that other brands don't have the same failings, with 'any' flour.
To my mind - just another lie.
With my earliest, cheaper brands, I could use 50% bread flour & 50% plain flour, & get fantastic results. I'd never used these things before, so bought a cheapie, just to see if I like it.
I did like it and moved up the ladder another rung. Still great, then I thought; "I'll get the best of the best",,,, but of course I didn't, I bought Panasonic !
Right from the start, I had problems with mine.
Sometimes it didn’t mix at all. After 4 or 6 hours, I was left with a 2” slab of goo, with a baked crust on the top. (Even the Ravens & Jackdaws had problems flying off with chunks of it – please don’t report me to RSPCA !).
Panasonic suggested trying a Bread Mix, to see if it helped. I can’t see how a Bread Mix would help the machine to run, but I had to try it, just to get to the next complaint. The bread mix did work, but so did normal ingredients – when the damned the machine decided to work.
As usual, it began as an intermittent problem, so I do realise that it’s difficult to diagnose – until we hear that it’s a common fault with the brand.
This was before this current/currant lot.
I have lost all faith in Panasonic – especially after the complete & utter garbage that they churn out to us, money spending, end users. Although I am new to this, I expect a lot of you are far more experienced than ‘they’ take you for, so why talk down to us, & expect us to swallow their lies – which might be more digestible than the bread, eh ?
I learned a valuable lesson – Justin Time = use a different brand.
Yeast: I used whatever Sachets the shop sold - Hovis, Tesco, Allinsons etc. Couldn't tell any difference.
Good Luck to you all.