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It's a big learning curve, this EV malarkey.
As I am an Octopus customer, I got an Electroverse card, which, I was told, would act as a payment card and add the cost of charging onto our electricity bill.
There are a large number of charging points that work with Electroverse, so it seemed a no-brainer to get this card, rather than the alternative: having a squillion cards, apps or accounts.
You can set your app to show all the points that work with Electroverse, which I did. We then decided to go to our nearest pub with a charging point. We thought we'd learn how to use the system and have a couple of beers while we waited.
The app told me that 4 charging points were available.
We pulled up to the first pod, plugged in and nothing.
Comparing it to the second pod, we could see the lights indicating it was active were not lit.
So we moved to the second pod, which was lit both sides. Good start.
So we plugged in again. After a bit of confusion, the pod asked us to flash the card.
Did so, but nothing seemed to happen.
Checked the Electroverse app FAQs: it said to check your card is active; it was. The other issue, it said, might be a breakdown in comms with the unit.
So I unplugged and tried the other side of the pod. No joy.
Thinking the Electroverse card may be faulty in some way, I used my debit card. Still no joy.
By this time (it was raining) Mrs Secure was wet and grumpy, so we left.
It's not rocket science, surely?
You plug in your lead, flash a valid card and the car should start charging. But no.
Anyone else driven mad trying to charge their EV?
As I am an Octopus customer, I got an Electroverse card, which, I was told, would act as a payment card and add the cost of charging onto our electricity bill.
There are a large number of charging points that work with Electroverse, so it seemed a no-brainer to get this card, rather than the alternative: having a squillion cards, apps or accounts.
You can set your app to show all the points that work with Electroverse, which I did. We then decided to go to our nearest pub with a charging point. We thought we'd learn how to use the system and have a couple of beers while we waited.
The app told me that 4 charging points were available.
We pulled up to the first pod, plugged in and nothing.
Comparing it to the second pod, we could see the lights indicating it was active were not lit.
So we moved to the second pod, which was lit both sides. Good start.
So we plugged in again. After a bit of confusion, the pod asked us to flash the card.
Did so, but nothing seemed to happen.
Checked the Electroverse app FAQs: it said to check your card is active; it was. The other issue, it said, might be a breakdown in comms with the unit.
So I unplugged and tried the other side of the pod. No joy.
Thinking the Electroverse card may be faulty in some way, I used my debit card. Still no joy.
By this time (it was raining) Mrs Secure was wet and grumpy, so we left.
It's not rocket science, surely?
You plug in your lead, flash a valid card and the car should start charging. But no.
Anyone else driven mad trying to charge their EV?