PYRONIX EURO 46 polling cloud issue

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I turned it off just to see if it maybe causing issues, but it makes no difference on or off
 
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I see. Did you check the signal strength? Where is your wifi aerial positioned
 
Wifi card is inside the box, tried moving card out of box still have same problem, I don't think it will take an aerial
 
Wifi card
 

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You need a digi-wifi-xa (external ariel). The one you have is for an enforcer panel which is ok as it is in a plastic enclosure
 
What's cost of a digi wifi xa?
I doubt the installer changes it now
 
Well he should do as he shouldnt have put it in there in the first place
 
How long ago was it installed? Have you raised the issue with your installer and have they attended site to conduct any tests.
 

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