He did say 'do u do this kind of thing often?' and I said 'yeah'. Maybe I wasn't convincing enough. Maybe I need to blag it a bit with carpentry business cards etc. I mean it's all white lies anyway as my friend who does this kind of work is running the show and knows what he's doing I am effectively his carpenter's mate. I am mostly selling it and trying to get experience while working with someone. He also started asking about the what the doors were composed of etc and I wasn't convincing with my answer I would imagine. Who knows.
When talking to a customer what are the important questions? What to do- I guess a small spirit level on top of door lining. Check doors thickness, width and height of doors is same as lining? I didn't get tape measure out - maybe he sensed I myself am not a professional and I didn't say friend was running it to him. Cos' he might say'why isn't he here doing quote? '
I also always take photos with phone. Tell customer it's to remind myself, but really it's to send friend or ask someone if not sure about something. Not sure if customers like that
Bottom line is the job when finished is done well and on a personal level I get experience. View attachment 137641
I think you're spot on trying to self-analyse and figure out what/if you're doing wrong so you can fix it.
Ultimately a lot of people don't do that and always blame something or someone else for not getting the outcome they wanted.
I'd say put it down to experience. Likelihood is he did probably sense your slight lack of experience which is fair enough, you highlighted a couple of things that did probably work against you. Keep at it you'll get there.