Assuming that the floor surface temperature is the only control that you have, (ie there isn't a room thermostat or timer that could override it for example) then that doesn't sound right at all. 14 degrees will feel cold to walk on.
Provided that you are measuring the temperature of part of the floor that has the heating under it, the reading is accurate, and there aren't any other controls that are trying to regulate the heating, then it's not working properly. My bathroom floor isn't heated but it's warmer that that.
How long it takes to warm up will depend on several things, the room temperature, the insulation below, the thermal conductivity of the floor covering, etc but I would expect it to be warm after an hour or so.
Provided that you are measuring the temperature of part of the floor that has the heating under it, the reading is accurate, and there aren't any other controls that are trying to regulate the heating, then it's not working properly. My bathroom floor isn't heated but it's warmer that that.
How long it takes to warm up will depend on several things, the room temperature, the insulation below, the thermal conductivity of the floor covering, etc but I would expect it to be warm after an hour or so.