I would confirm the above myself.
If you can, just remove the plastic cap from the top of the E.vessel and press the schrader valve pin with your finger nail or whatever, if air comes out of if nothing (no pressure) comes out then the diaphragm is not ruptured and the EV may just need air end recharging PROPERLY with the water level below the compression nut on the EV pipe, this should be slackened or removed to confirm same and the air end should be pumped with this still removed.
As a start your engineer should do the above FOC and if the EV looses air and lifts the expansion valve, in a short period of say two months or so then replace the EV.
What are the volumes of the HW cylinder and the EV??.
We had the HW Cylinder and EV serviced back in Jan. Gave me the impression that the EV was fine, it was just under 3bar and he topped things back up to the pre-charged 3.5bar or there abouts.
The EV is a 24litre Aquasystem. And the HW cylinder is a 250Litre.
At the time of the service, I already notified him that we had an issue with water in the tundish, and figured the service may resolve things (if the EV is just below charge).
Unfortunately, after the service my leaking tundish was not resolved. So the next suggested fix was the expansion valve. Fast forward a few weeks time, we now got the group inlet replaced (containing the expansion valve) and leaking tundish is still happening.
After now reviewing things again, i'm told that the EV has failed. There is no air despite topping things up back in Jan. Hence the suggestion now is to get the EV replaced.
I'm not sure if there is any point in re-topping it up if we did that during the service and now has lost charge.
I guess the issue is that they did not check the EV properly during the service. So abit of bum steer in getting the inlet group valve replaced when in fact it was properly not necessary (as was not faulty since the route cause is likely the EV).
The faulty EV makes sense in terms of my symptoms i.e. leaking cold water in the tundish when the hot water heats up.
Would you say its fair for him to give me a discount on the labour for the replacement of the EV...based on the event as described?