You have completely misunderstood my queries Tony. The purpose of me posting here was to ask if £150 was a fair price, I have not once stated I thought it was too expensive. I didn't know - if I did I would not have asked. It might have been that people said it was an outrageous price, the pump only costs £80 and takes 15 mins to fit. I'm pleased you think it is fair, it makes me feel much better that I was not ripped off. I wish I had come to you instead though and saved myself a fiver!
I doI like to keep charges for times to figures which can be halved. I presume most engineers don't invoice in pennies.
leaving us all weekend without hot water
it was 5.30 in the afternoon on a Saturday and he probably wanted to get home but why bother to turn up in that case?
there was no call out fee for coming on the Saturday
He was a very friendly, chatty person on the face of it but something was definitely amiss
Would the heating work if the pump was not working?
What's 1.75 hours
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