I think we're talking at cross-purposes. There has got to be some benefit of familiarity when diagnosing faults whether that's on a boiler, car or whatever. It is this premise that favours the more 'popular' manufacturers.
I've just been reading a thread discussing issues with somebody's Vaillant and the ensuing discussion centred around particular configuration values. There was common agreement on how these should be set in practice and terms like 'this boiler works better with x set at y' and 'I always start with value z and work down', or 'try setting abc at def - it's hard to explain how it functions but it often solves this sort of issue' etc... These were reflections of familiarity and experience with the particular boiler in question and were not something you'd find in the installation manual.
Mathew
I've just been reading a thread discussing issues with somebody's Vaillant and the ensuing discussion centred around particular configuration values. There was common agreement on how these should be set in practice and terms like 'this boiler works better with x set at y' and 'I always start with value z and work down', or 'try setting abc at def - it's hard to explain how it functions but it often solves this sort of issue' etc... These were reflections of familiarity and experience with the particular boiler in question and were not something you'd find in the installation manual.
Mathew