Well I came on this site before with a heating problem and received the usual abuse for stating in more words that basically Vaillant boilers and their customer service should be avoided, there were many solutions offered and I did manage to glean enough information from 2 blokes sorry I cannot remember your user names, so I called the installer and this solved the problem for a while.
Now this time abuse points have to be a full 10 out of 10, being cheesed off with this boiler I managed to laugh at some but Dan Robinson from Herts you were not funny or helpful before and this time you show no signs of improvement or recovery so increase the medication and bunnyboy you were, are and always will be, no tell ya what change ya name to lady hare you still have 2 weeks of March left.
Now back to the boiler I appreciate all your comments and taking the time to respond with possible problems and solutions but I would like to make these points.
1 I have had 2 Vaillant combi boilers, neighbour 1 and a friend who still has the same early model and all had/have problems on a regular basis with water and heating, I do not know of any other household with or favouring Vaillant but I hardly visit people and say hows ya boiler doing as they would think me strange, dirty or damn right filthy, yesterday I contacted 3 heating engineers and none touch Vaillant, 2 worked on Worcester Bosch only.
2/ My early Vaillant gave either hot water or heating only, very rarely both and when the heating was working and we required heating in the west wing of the building ( seldom used Bungalow and Garage 2 large double rads ) I would turn off 4 rads in the east wing, the boiler would never serve all the radiators but this worked and when the new boiler was fitted I turned all the radiators on and all were hot, so I do not think it is a radiator system, pipework diameter or building issue.
4/ Vaillant customer service did say over the phone to me whilst under guarantee that it was down to the installer and the appliance is registered with them.
5/ The boiler was fitted on the 19/11/2008 so 3 years 4 months and the heating has been a problem for all 3 winters and has now ceased completely, hot water has always been provided with full control.
6/ Many have stated the installer being the problem and whilst I still strongly believe the boiler is at fault I was a bit annoyed Tuesday as when discussing the job in Nov 2008 he told me he fitted 3/4 Vaillant boilers every month more the 828s and 831s, but on Tuesday after the heat exchanger removal, acid clean, refit, still not working and then guess saying it could be the divertor valve, then left saying get someone from Vaillant round their dealing with them all the time and they will go straight to the problem, sorry I thought you were dealing with them all the time, I think it should be law or common sense that if someone is licenced to install, they should be able to service and repair that appliance.
7/ Gorgi, Gas Safe, Advanced Degree in pipe bending University of Uri Geller ( yes he is weird ) all meaningless.
8/ Vaillant as a boiler, please lads forget about design, components, construction etc but when you take the cover off the next Vaillant just look at the guts and does it strike quality ? no.
