Incoming water main unless there is a stop valve on the pipe leading to the ballvalve
Just make sure that:
1. You have isolated the water supply - depress the ball valve to ensure that there is no water flow.
2. Make sure that you have all the parts needed to complete the job.
3. You have the right tools.
4. You are working safely.
I found my local housing office and they will send someone today or
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