Went to get my haircut this morning at regular barbers, been going there at least 5 years. Booked online, 11.20. Turned up on time and still two bods in front of me. Said he was running late - he has my number so could have called me. This is not the first time this has happened - I’ve seen it happen with others too. He used to be walk in only, then went to booking online only then went back to accepting walk ins as well as online but you can’t have both methods at the same time. One or the other and stick to it. Told him I’d try to get back later. Got home and looked online and found one that could do me as a walk in with no waiting. All done and only £12.50. Better than the £19 I normally pay. Was cut by a woman - haven’t had my hair cut by a woman barber for at least 20 years. Did a good job too, I’ll go back there again now and my regular barber has lost a customer. His choice.