From your perspective, how many call outs are to people that are calling an ambulance as a result of a failure to be able to see a GP or slow referral?
I have a guy at work with a bladder problem. It is causing him a lot of pain and his GP has referred him to a specialist for a uroscopy. He was told he get an appointment in 6 weeks. 6 weeks later, no appointment, and the number he's been given for the department goes to answerphone. He's left messages every day for 2 weeks without a call back. He went back to his GP who managed to contact the urology department who told him they had no idea when he'd get an appointment, but he could have an appointment with the nurse who would show him how to catheterise himself.
He's ended up paying to see a specialist privately. I don't blame him as the above sounds like a shambles.