Erm ! Who said the new pump could be faulty???
Kelvin wrote
Yes I can hear the flow switch click & yes the pump is spinning checked via centre nut, the oil boiler is 11 years old, there was some colouring in the CH water but no slug in the water, prior to changing the pump, the system performed very good, we only needed to set the dials at about a quarter to get good hot water, also the water in West Wales is very soft so I wouldn't expect to see any blockages.
Thanks to all.
Kelvin