Worcester HiFlow 400 Boiler Issue

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Hi All,

I have a problem with a late 80's Worcester Bosch Hiflow 400. (Manual heating knobs on the left) analog controls. We attempted to have it serviced a few weeks ago and the engineer that came, capped off the gas due to a fault gas valve on the first test. Then refused to repair as didn't want to fix an old boiler. Fair enough. We're selling the property so wanted to fix rather than replace.

Sourced a new gas valve, had a local engineer come and fit. Hot water back on, however no central heating. Asked him to service the boiler as we are selling the property and noted the expansion vessel was full of water and pump was weak and this might be cause of the central heating not working. Spent a good few hours trying to get the CH working no avail.

Came back again, fitted vessel and pump - still no CH. Another 4 hours odd spent fault finding and still no CH. When the rads are switched on, demand LED is lit and boiler fires up but shuts back down again within a minute or less. Suspect control board now as only getting 20v to diverter valve I think he said rather than 240v.

We have 2 rooms under floor heating and the rest of the house is rads. Pipework and radiators, UFH is sub 5 years old. 3 separate stats, 2 for UFH and one for Rads, we are using a Honeywell valve to isolate the radiator and UFH circuit and they are fed by the same flow pipe.

Oddly I have been attempting to look myself today as the boiler worked perfectly before capped off (was about 8-10 days ago now) and it seems we are in the realm of throwing parts at it with uncertainty. I've noticed today that the boiler will run perfectly, with the flow pipe hot and staying hot with demand if it's activated via the UFH and the UFH pump is set to max and rad valve is OFF. If we try to activate via the rads, it fires up and cuts out pretty quickly. I have added automatic bleed valves to the lines at the highest point of the circuits on after the honeywell rad valve and the return flow highest point. There are bleed valves on both the vertical flow + returns off the boiler - to ensure the possibility of air is removed from the system - this was my initial hunch and made the most sense. After fitting the bleed valves, it's still the same.

Today we have tried tricking the boiler into activating via the UFH to create and sustain the demand for CH and opening the honeywell valve manually using the overide to add in the radiator circuit, but still the boiler flow just goes cold quickly after. We have then tried locking off the all the rads apart from 1 (there are 6 in total), to see if this helped. We can get the closest rad semi hot. If you add any more rads in after this, same again, flow output from the boiler goes cold.

If you reduce the speed of the UFH pump, with the rads isolated closed, the flow from the boiler sometimes goes cold. If you reduce the temperature for the UFH, with rads isolated, the boiler flow sometimes goes cold.

It's almost as if the boiler needs to a lot of flow to stay hot, as you make the circuit bigger by opening up the rads the flow is reduced and the boiler just cuts out.

I'm from a very technical background in automotive, and competent with electrics/plumbing on vehicles so aware enough that something doesn't quite stack up here. Particularly as the boiler operation, rad & UFH circuit was working perfectly some 9 days ago, I'm in disbelief there are this many issues from turning the boiler off for 9 days however I don't understand boilers. I have tried two engineers now who have both struggled, 1 who is very busy is still trying to help us but we have been without heating for coming on 10 days now and due to personal circumstances really need it back in action. I've now got manuals of the boilers to aid fault finding but hoped someone may have an idea to point me in the correct direction.

My next steps from research (within this forum) are to check a small pipe for blockages from the diverter valve and a potential filter in the manifold that can also be blocked.

Thanks in advance.
 
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Suspect the motorised valve on the heating circuit is goosed, and not passing water due to gate blockage.
 
Suspect the motorised valve on the heating circuit is goosed, and not passing water due to gate blockage.
Thank you.

Could you you ID the component for me please, is it the diverter valve? I'm assumed the gate would be the entry being blocked is due to the motorised valve not operating?

How would this explain correct operation under UFH heating demand but not rads?
 
You mention a Honeywell valve on the central heating system ,that you manually latched open ,that's the motorised valve I refer to.
Show us a picture of it.
 
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The one that's on your radiator loop is the possible cause of your lack of radiators heating up.
 
I don't think the motorised valve is the issue. Flow is passing through the valve, it is being activated or when bypassed you can feel hot water passes to the other side of the valve. The issue is within 30 seconds of that motorised valve opening to allow flow to the radiators, the boiler just stops producing hot water into the flow. @Johntheo5 there is only one of these fitted to isolate the rad circuit.

The flow is directed to the UFH manifold and return from the manifold. The motorised valve is Tee'd off the flow pipe to feed the rads. Each of the rads is fed back into the return pipe. System has been flawless since installing and I just cannot understand what has changed since replacing this gas valve and turning the boiler off.

The UFH has been running fine for hours today with red hot water down the flow and UFH working well. So I thought I would manually over ride the motorised valve and turn off the stop valves on the UFH manifolds flow and return to prevent around the UFH circuit. When over rided, the hot water passes directly through the motorised valve immediately and is a very hot, then literally within a minute the boiler stops heating the water and it just circulates cold water again. You can even feel the heat into the radiator very momentarily but it goes as quickly as it comes because the boiler just keeps switching off the hot water supply as soon as it circulates around the radiators!

I've electrically disconnected the motorised valve from switching on/off to see if this has any impact. None at all. I thought as above I could trick it by activating the UFH, disconnecting the pump and turning off the isolated flow valves on the UFH manifolds but again, as soon as that motorised valve is opened, water passes through for 30 seconds red hot, then again just goes cold.

If I close the motorised valve, and turn the UFH back on, the hot water supply will actually switch back on again!

What could be causing this issue? The boiler is clearly capable of producing hot flow, but only around the UFH circuit. Demand for the rads and UFH is controlled off the same controller (UH8 by heatmiser) and the demand switch for activations is all sent down the same wire to switch on the boiler.

If you run UFH + rads together, it will operate in the broken state above. The only time the system will work as intended is if the rads are isolated and the UFH runs on it's own.

The boiler always has demand there is no issue with this part. The LED is illuminated and I have checked diverter valve operation, I have 240v out the board on X7 when activated and you can feel the magnetic pull from the solenoid.
I've noticed if I disconnect the electric plug to the diverter valve (when I am trying to get the radiators hot) the hot water supply to the flow CH will return, but I assume it stops the flow? As soon as the DV is plugged back in and the rad circuit valve is open, the hot water stops and it goes back to circulating cold water again.

This must be a flow issue of some description or blockage whereby the opening up the rad system is creating an issue for the boiler and either reducing flow/return which in turn is switching off the supply to heat that water?

Another note. If I switch off all demand completely, leave it a minute, then switch it back on. It will all ignite, startup fine gets CH flow red hot for 20-30 seconds, then boiler will switch and turn off the heat and pump will just run on it's own circulating cold water. Not sure if this is something to do with that fact the UFH has it's own pump and can create good flow/return?
 
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Why are you guessing what the issue is?
The faultfinding flow chart is great.
In a nutshell, boiler will heat water in the internal tank before dealing with heating demand.
For heating demand, what is the sequence of events on th3 boiler.
 
Then refused to repair as didn't want to fix an old boiler. Fair enough.
Calls himself a heating engineer?
In essence a boiler fitter.

Page 49, that is if I am looking at the correct boiler manual, have you guys looked at that page and located where the issue is?
While not slating the second chaps sterling effort to resurrect the boiler, pump and expansion vessel replacement would be dealt with at a later stage. What was the issue with the gas valve. Was the boiler working before the first guy came to spring clean the boiler?
 
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I don't think the motorised valve is the issue. Flow is passing through the valve, it is being activated or when bypassed you can feel hot water passes to the other side of the valve. The issue is within 30 seconds of that motorised valve opening to allow flow to the radiators, the boiler just stops producing hot water into the flow. @Johntheo5 there is only one of these fitted to isolate the rad circuit.

The flow is directed to the UFH manifold and return from the manifold. The motorised valve is Tee'd off the flow pipe to feed the rads. Each of the rads is fed back into the return pipe. System has been flawless since installing and I just cannot understand what has changed since replacing this gas valve and turning the boiler off.

The UFH has been running fine for hours today with red hot water down the flow and UFH working well. So I thought I would manually over ride the motorised valve and turn off the stop valves on the UFH manifolds flow and return to prevent around the UFH circuit. When over rided, the hot water passes directly through the motorised valve immediately and is a very hot, then literally within a minute the boiler stops heating the water and it just circulates cold water again. You can even feel the heat into the radiator very momentarily but it goes as quickly as it comes because the boiler just keeps switching off the hot water supply as soon as it circulates around the radiators!

I've electrically disconnected the motorised valve from switching on/off to see if this has any impact. None at all. I thought as above I could trick it by activating the UFH, disconnecting the pump and turning off the isolated flow valves on the UFH manifolds but again, as soon as that motorised valve is opened, water passes through for 30 seconds red hot, then again just goes cold.

If I close the motorised valve, and turn the UFH back on, the hot water supply will actually switch back on again!

What could be causing this issue? The boiler is clearly capable of producing hot flow, but only around the UFH circuit. Demand for the rads and UFH is controlled off the same controller (UH8 by heatmiser) and the demand switch for activations is all sent down the same wire to switch on the boiler.

If you run UFH + rads together, it will operate in the broken state above. The only time the system will work as intended is if the rads are isolated and the UFH runs on it's own.

The boiler always has demand there is no issue with this part. The LED is illuminated and I have checked diverter valve operation, I have 240v out the board on X7 when activated and you can feel the magnetic pull from the solenoid.
I've noticed if I disconnect the electric plug to the diverter valve (when I am trying to get the radiators hot) the hot water supply to the flow CH will return, but I assume it stops the flow? As soon as the DV is plugged back in and the rad circuit valve is open, the hot water stops and it goes back to circulating cold water again.

This must be a flow issue of some description or blockage whereby the opening up the rad system is creating an issue for the boiler and either reducing flow/return which in turn is switching off the supply to heat that water?

Another note. If I switch off all demand completely, leave it a minute, then switch it back on. It will all ignite, startup fine gets CH flow red hot for 20-30 seconds, then boiler will switch and turn off the heat and pump will just run on it's own circulating cold water. Not sure if this is something to do with that fact the UFH has it's own pump and can create good flow/return?

Can you post a sketch of your system showing the Rads&UFH piping, Tees etc.

Also presume both primary & secondary systems are sealed??

How many rads?, installed with TRVs?

Is there a ABV installed, if so what is its indexed setting?.

Most gas boilers fire up at ~ 65% of max output, 15.6kw? on your boiler so will require a flowrate of 11.2LPM to avoid exceeding a dT of 20C, so looks like a big restriction to flowrate on CH only with that very fast rise in boiler temperature.
 
Can you post a sketch of your system showing the Rads&UFH piping, Tees etc.

Also presume both primary & secondary systems are sealed??

How many rads?, installed with TRVs?

Is there a ABV installed, if so what is its indexed setting?.

Most gas boilers fire up at ~ 65% of max output, 15.6kw? on your boiler so will require a flowrate of 11.2LPM to avoid exceeding a dT of 20C, so looks like a big restriction to flowrate on CH only with that very fast rise in boiler temperature.
Johntheo, the big question is, was the boiler working correctly before request for a service which shouted the gas valve to be defective ( what was the defect?). Guy walks away as he is reluctant to lock horns with a boiler.

If boiler was working perfectly well before the event, then post gas valve replacement, should have functioned correctly too.

So, gas valve gas replaced. Boiler not working now. Expansion vessel gets replaced ( was it evacuated and pressurised and was the membrane ruptured necessitating replacement) as does the pump ( was the pump not spinning or slow?)- both these items could have waited.

Fast forward to present. Get the manual out and fault-find to locate where the defect is. Why is water not flowing into the flow pipe which is a function of diverter as well as the pump.
 
Seems to me that it's a lack of circulation around the radiators,boiler fires up on demand ,the heat it's generating can't be dissipated through the rads circuit ,boiler shuts down,works fine on UFH.
Lack of circulation through rads circuit ,blockage of Gate in zone valve ,pump not circulating, isolation valve closed somewhere,physical blockage or far less likely an air lock.
 
Maybe, try this to "test" the boiler circ pump, with the UFH only on, reduce the boiler flow temp slowly to the same temp as the UFH flow temperature, then increase the TMV temp to max, power off the manifold circ pump and check the UFH flow rate, the water still has to flow through the manifold pump but this should/may not cause a huge restriction, if the UFH demand is = or > ~ 11kw (boiler minimum output?) then the circulating flowrate required at a dT of 8C is 19.7LPM.
 
Thanks for your continued input. Engineer is back tomorrow.

To confirm the boiler worked perfectly prior to being capped off. It was only serviced now as we are selling the property and needed a service invoice. Apparently the gas valve failed on first test which was for the safety cut off? He said if the pilot light went out, it would fill the house with gas. And that was that.

The electrical demand to the boiler from the stats is always there. Both LED's confirm along with voltage across the heat input circuit. Everytime the demand from the stats is turned on, you can hear it all click into life.

Having checked pg49 on the manual, it would make sense that the safety limit stat is tripping the timeout due to excessive temperature likely caused by poor flow as mentioned by a few of you above. There is also some text on pg54 which ref the automatic ignition sequence could potentially be tested again, however it never fails to complete this sequence, it's just not maintained.

I tried draining the system from the drain valve on the kitchen radiator, all I got out was around 3/4 a dishwashing bowl and flow was quite slow to drain? Think I should have had more water out of it?

Also noticed when draining the system, the boiler pressure did not reduce so I think this may further confirm there is some form of blockage because at 1.5 bar I then, with the drain open still open and now hose attached running outside, opened the loop and raised the pressure in the system to 2 bar. Water at this point drained out at a similar pressure (high speed) but once the loop was closed, I think shortly after the flow of the drain reduced again.

Putting two and two together, could it be the UFH pump is effectively assisting the system with overcoming the blockage within a smaller system which is why it works independently and that when the rads are introduced to the system, the pressure within the system is then to low to overcome the blockage due to the additional pipework?

I've since noticed having left our UFH on tonight, it isn't as good as it was prior to capping - by this the floor is luke warm. Whereas before if it was on for 2 hours, particularly on the ensuite tiles it was very hot.

Could anyone advise what the relation between flow temperature and return temperature should be? If it was automotive, the system would be near identical as the circuit circulates. Our flow and return pipes are noticably different in warmth. Whereby flow is red hot and return is warm to touch. I would imagine it's to do with the distance travelled but think they should be closer in temperature to one another if the boiler is supplementing the heat supply?

I will pass the comments/tests on to the engineer tomorrow and focus on checking for restrictions on the return side of the circuit and within the boiler. Thanks again for all your help, it's become personal now!
 

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