What's the point in voting, the tiling's awful, you don't need a survey for that.
For the fun of it? You don't have to vote if you don't want to!
....even Keitai would do better
Don't get the reference.
The guy who did the original job, voted
Hahaha - that's a good one!
If he's reading this thread, he ought to go and stand in the corner and hang his head in shame! My 7 y.o. grandson could probably do a better job once he'd been shown how to do it and use a tile-cutting disc in an angle grinder (that was a joke by the way).
It is the kind of job you would expect from a partially-sighted person that was doing the job at night using a torch held in his teeth.
'Bad' just doesn't cover it.
The worst of it was the Regional Installation Manager (RIM) that came to inspect the job turned up after the initial tiling had been ripped out and 2 guys that knew what the were doing were finishing off the re-tile. "That looks great!" he said "You've done a good job!" errr... NO, actually!
All because the initial guy didn't want to touch the cold water feed pipe (that ran under the bath) because "I don't want to be funny, but that's not in the scope." Seriously? The pipe runs where the legs of the new bath is to go and you don't want to move the pipe?! Do you exepect that new fittings would just be a direct "drop-in-replacement"? No, of course you don't. Re-doing pipework is probably highly likely to a greater or lesser extent I'd have thought.
Also, measuring correctly, thinking in advance and planning what to do don't seem to be the initial installer's forte either. Several times things had to be pointed out to him (like something wouldn't fit after he had arranged/cut something) and he'd be like "Oh, yeah, I hadn't thought of that!".
Between us, my daughter (who was trying to work from home whilst this malarky was going on), myself and my wife have had to Project Manage the job since
Wickes were adamant that they had no other installers available, that he should be allowed to finish the job and then the job "snagged" at the end. Had we initially allowed that, the snagging would have involved a total rip-out and re-start (which isn't snagging in my book). Good job that after Day 4 the instructions were to rip it all out and start again (what a waste of time and materials that was).
The tiling (the subject of this thread), is just the most visible evidence of this guy's complete ineptitude. He probably shouldn't be allowed to work with anything sharp, hot or mains-powered.
Now it will be just a matter of getting
Wickes to refund part of the money already paid and getting some form of compensation for the time / distress / inconvenience, etc - not to mention additional child-care costs, phone calls and our time (and petrol) shuttling back and forth to house sit / supervise / project manage. Four and a half weeks so far without a working bathroom toilet, basin, bath and shower for my daughter and her two small children. They have had to drive to our house (10-mile round trip) several times a week for baths & showers too.
What is a reasonable figure do you think for a refund - 50%, 60%, 75%, all of it??
I have the CEO's email address if Customer Relations turns out to be a bust!
Anyhoo, rant over (for now).
XRD
