Thanks, It seems I have a number of options, however I think if a setting was wrong somewhere in the system, after it working fine for nearly ten months it would have shown by now as it was used on a reguler basis until just week or so ago where I haven't used it, I think I have no option but to contact Yale as I think the fault must be in control panel, it is still under warranty anyway.
Yale 6400 help help
- Thread starter securit
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Hi, just been on to yale about my problem, they said they were 99.9% sure the fault would be in the tamper switch on alarm box, it would only need to move a fraction to activate, I said it was not a windy night and no fault showed up in log, they said that can happen,
So going to repack alarm backing and take it from there, as I have disabled it by putting switch to off on alarm box I would probably need to learn box again.
So going to repack alarm backing and take it from there, as I have disabled it by putting switch to off on alarm box I would probably need to learn box again.
but you said the panel hooted as well as the siren. Is that right? It makes a big difference
if the siren is not tight to the wall, you can put tape or a rubber band round the springy bit of the tamper switch to hold it closed.
if the siren is not tight to the wall, you can put tape or a rubber band round the springy bit of the tamper switch to hold it closed.
Doesn't need to be windy, hot/cold = expansion/contraction that's enough with a plastic type box to do it.
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Y
yaleguy3
You will not need to relearn the siren when you switch it back on.
The answer from Yale as John D says doesn't fit in with the control panel sounding.
There is no communication from the siren to the panel only from the panel to the siren.
A siren either being jammed or having a tamper will activate but the panel will not be sent a signal.
However if jamming had occured the control panel would indicate that as it reports when signals are lost from the sensors.
However you do mention packing the box?
Is the siren on a flat (rendered/brick) or lumpy (stone) surface?
I also upgrade the siren mounting screws to 40mm no 10s rather than use the provided screws if I feel the siren mount is insecure.
The answer from Yale as John D says doesn't fit in with the control panel sounding.
There is no communication from the siren to the panel only from the panel to the siren.
A siren either being jammed or having a tamper will activate but the panel will not be sent a signal.
However if jamming had occured the control panel would indicate that as it reports when signals are lost from the sensors.
However you do mention packing the box?
Is the siren on a flat (rendered/brick) or lumpy (stone) surface?
I also upgrade the siren mounting screws to 40mm no 10s rather than use the provided screws if I feel the siren mount is insecure.
Y
yaleguy3
If the tamper switch is the problem particularly if you are mounting to an uneven surface you can use a piece of pre drilled galvanised steel strap between the two lower mounting points which then will keep the spring closed but will also still allow the tamper to work if the box works loose or is deliberately moved.
You can get such straps from builders merchants , Homebase etc.
You can get such straps from builders merchants , Homebase etc.
Y
yaleguy3
Another tip.
When I fit the top cover there is a microswitch to detect the cover being removed.
This is operated by a thin steel spring.
In order to get a positive closure with this spring I always put a 20 degree bend in it from about half way along to ensure the switch is more firmly depressed.
When I fit the top cover there is a microswitch to detect the cover being removed.
This is operated by a thin steel spring.
In order to get a positive closure with this spring I always put a 20 degree bend in it from about half way along to ensure the switch is more firmly depressed.
Blimey, more spanners thown in, yale said 99.9% that it was the tamper switch on alarm box, when I mounted box to wall, which is actually rough, I made sure it was secure and in contact with wall as flush as possable, and has remained that way for 10 months, ok so maybe it did work loose, but as john pointed out the keypad sounded as well,
I didn,t realise the alarm box cannot contact the keypad, so what on earth are yale talking about when they said it was tamper switch on box,
I told them exactly what happened that both sirens sounded, so what are they talking about, looks like I will be back on phone again in morning,
I am still baffled that no fault has shown up in log.
I didn,t realise the alarm box cannot contact the keypad, so what on earth are yale talking about when they said it was tamper switch on box,
I told them exactly what happened that both sirens sounded, so what are they talking about, looks like I will be back on phone again in morning,
I am still baffled that no fault has shown up in log.
Hey guys, I think problem MAY be solved, just come off the phone to yale, told them again that alarm box and key panel sounded so if it was tamper switch on alarm box why did key panel sound as there is no communication from alarm box to panel, they said there is, they communicate back and forth,
There is a transmiter in alarm box, going to pack spring and hope for the best
There is a transmiter in alarm box, going to pack spring and hope for the best
The advice I had off yale, was that it was tamper switch on alarm box, as I thought that alarm box did not communicate with control panel as control box sounded as well, but it seems it does, so I repacked tamper, and all seems well so far,
If I were you I would give yale a ring with your problem, and see what they come up with on 01902 364647, I would be interested in what they say.
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