texecom

Hi All I have the Texecom Premier Elite 24 with smartcom and Wintex. All has seemed fine for a long time, but I've just noticed that the red full arm button on our Apps, puts one of the part arms on instead of full arm! I haven't noticed anywhere to 'set' what action the red App button does -...

Hi All, Thank you for your time. We're moving into a new home in 2-3 months time and wondering the best way to secure it as we are strangers to the area. We had a burglary at our current house but at the time, we had no alarm system or insurance. Can I ask if it is possible to wire a texecom...

Hi all, would really appreciate if someone could help with some confusion I'm having with the wiring of a Texecom Premier Elite 64-W with dual Elite Odyssey 1 external sounders. Just to note, this is what I have: Texecom Ricochet Premier Elite 64-W Control Panel 2x Texecom Premier Elite...

So an after-school 'incident' occurred and the upshot is the panic button was hanging of the wall.. No issue I think as the wires still in place so its obvious the location of each. Anyway I've remounted the button and re-seated each wire in their original terminals. The issue now being that...

Hi sorry for a longer post, just trying to give as much detail as possible. I have recently moved into a house with a Texecom Elite 48 alarm ('menu - 4' shows sw v5.01.02.LS1) with a smartcom module installed. Over the past week or so I have been investigating the configuration of the alarm...

Hi, Texcom Version: Elite 24 V5.04.01 LS1 Smartcom: V03.03.00 Earlier this week, I migrated my Texecom Panel and Smartcom onto the Cloud so that we could move from v1 to v2 of the Texecom App. From the cloud account, I can see updates are available for both the Elite Panel and the Smartcom...

Dear All, I wonder if anyone can help. Have had premier elite 24 with a one entry exit contact sensor, around 6 Prestige TD WIRED PIRs and one keypad. It's been problem free for 6-7 years. Now initially, in the night, the downstairs hallway PIR would set off the alarm every 4-6 months and I...

Hi There, I have an old style USB-COM interface cable (see attached pic) that i am currently using with Wintex on my premier elite 48. As am now looking to upgrade the firmware as its still on v3.02 Can i use the existing cable or do i need to invest in the newer JAC-0001 cable. Also when...

Hi everyone, hope you can help. I have the above panel installed and working well with the Smartcom facility installed. In the event of a full alarm triggering the panel in built sounder only blasts at half volume for 30 seconds and I don’t get an alert on my phone. After the 30 seconds it...

Hi I’ve got a premier elite 24 and have run out of space on my 8 way expander. I’ve purchased a 32 way expander and would like to add further wireless sensors. Is there Any way to add this in addition to the current expander to save having to reprogram it completely (including the 2 high level...

Evening all, I've recently bought a property which has a Texecom Premier 24 and PSU200XP system installed in the house and extension respectively. I've checked the system and it seems in good condition however I noticed the 12V Network + terminal on the PSU200XP was connected to the panel 12V...

I have a Texecom Elite 64 alarm system. I would like the alarm to sound when the door contact is open but reset as soon as door is closed this would need to be 24 hours. What attributes would I set for this?

I have 3 different Premier Elite 64 systems installed. I added a smartcom connected via cat5 to all of them. Everything was working fine, Wintex and Texecom app, but recently when I try to login via wintex using "connect via smartcom", it asks for my 6 -digit texecom connect app code which i...

I am after some advice. I installed my current premier elite system in 2016 and used a comwifi module to enable me to use Wintex and the ios app. I would like to upgrade the Elite 48 panel from firmware 2.11 to the latest v5. I will also replace the comwifi with a smartcom. So I have a few...

Hi, I've installed a Premier Elite 24 with smartcom LAN/wifi. Everything has been working ok but recently when I try to login via wintex using "connect via smartcom", it asks for my 6 -digit texecom connect app code. I've generated the code on the panel and entered it, but then I get error...

Hi, I’ve added several pirs to my alarm. They all trigger the alarm when in part arm or full armed mode. however the latest I have added only sets the alarm off when on full arm. the zones on the keypad for the working and non working pirs are identical. Could anyone point me where to make...

I have a Premier Elite 64 running on V5.00.03 LS1 Firmware and I'm trying to update it to the latest v5.06.00 LS1. I have access to an Engineers/Installer's Texecom Cloud account, and via that when I goto Site Overview and choose Panel -> Upgrade Firmware, choose the new firmware and go to...

Hello, I use the Texecom Connect V2 app on iOS and for some reason the app randomly closes itself and seemed to log me out. Normally I just log in via Face ID, but now the app is asking for my email address and password. The app isn’t recognising my email address for some reason, and if I click...

Hi Been pulling my hairs out over this. Got a new self install system (elite 64w with smartcom, 1 wired keypad and 1 wireless keypad) and everything is almost working perfectly, exepct for one thing - I cannot disarm from either keypad (wired or wireless). I am however able to disarm by keying...

Hi, I recently had an alarm installed by an alarm engineer. I won't go into too much detail as I don't like to bad name people, but basically he set it up entirely wrong, all the part sets were wrong, would set for one thing thinking we could walk around and it would go off... The annoying...