texecom

Hi all I bought a Texecom Premier Elite 64-W system to install myself and specifically chose Texecom for their SmartCom and app functionality. It appears V1 of the Texecom Connect app is being retired and possibly already disabled for new registrations, as I receive an "Access to this system...

Hi Whilst our alarm was in engineering mode my daughter was fiddling with the keypad and now the keypad is no longer connected wirelessly to the panel. It works if I plug it in directly. Can anyone advise on how I can reconnect it to the ricochet network. I have tried plugging it into the...

Hello all, I've currently got a Texecom Premier Elite 48, I've just added a CCB-0001 with 16 ohm speaker to the network. The speaker worked for a few weeks but doesn't work at all now (chime, fire or alarm), other speakers on the system all work fine. I've replaced the speaker and there's still...

I have suddenly started getting a tamper issue with my Premier Elite Micro Shock Wireless sensor. I have checked the device and the cover is on fine however it will randomly trigger the sensor alarm. Does anyone know why this might be? Resetting the tamper fault will fix it for a couple of...

For the last 3 mornings whilst we are up and around one of my 2 wireless bell boxes has sounded and I'm unable to turn it off. Nothing comes up in the panel (prem elite 24) nothing in the event log. Checked ricochet diagnosis and box has signal (41 just now) and in contact within last 1 minute...

Hello, I have a Texecom Elite 64W with a Smartcom, I have internal sounders connected to the panel outputs. When the alarm is triggered and I attempt to disarm from the Connect App the external bell will stop but the internal sounders do not. The app says the system is "Disarmed" but the panel...

Hi Everyone Looking for some advice on my alarm setup (I don't have all the history of the install since it was done by the previous owners)... 1. In engineer mode, when I hit 'yes' on the 'YES to select Learn Ricochet' it immediately says 'All Devices Learnt!' but when I select the reset...

Hi Sorry.. I'm struggling to find info on the 8xp jumper. There isnt any labels on the pcb. Or correct pcb layout in the manual.. its hardware revision 5. The only info on jumpers on expanders is that it's a star or daisy. But as I say it's not labelled. Cheers

This is an odd one but a real problem for us. How do I change the time in the App? I'm helping a friend in another country and now all his Login and Contact sensor notification and email alerts are based on the time in my country! I have tried to change the time on my phone to his and login...

Hi I recently resurrected a thread https://www.diynot.com/diy/threads/texecom-premier-elite-dreaded-no-ats-available.552302/page-3#post-4885561 as I had a similar problem. Per that thread I had no success in fixing the problem and asked a professional to come and re-programme. They visited last...

Hello, Been using these forums as a guest for quite a while and really appreciate all the advice. I have a Texecom Premier Elite System (64-w) installed and triggered a tamper alert from the Smartcom unit as I opened the cover whilst rerouting the ethernet cable and not being logged in in...

Hello, Are there any known ways of monitoring a Texecom Premier Elite system. We have existing monitoring systems that we would like to integrate our alarm system into. I know we can do basic monitoring with some aux outputs based on events but we would like to be a little more granular so we...

Hi everyone First of all a big thanks to Breezer and securiam, you guys seem to the most prolific contributers on the security forums and some of your answers have helped me enormously already. The long and short of it is that i installed my smart com and premier elite 48 wireless and a...

Hi All, I'm Having a bit of an issue with flash upgrading a Text Premier Elite 48 - w its running Software revision 3.08 I need to flash it as im installing a Smartcom onto the system and won't work on Version 3, THE FLASH UPGRADER KEEPS CRASHING!!! I've done all the correct procedures ie take...

Hello all, as you may be aware from my other posts, I've been upgrading an old G3 alarm system using the installed wiring but all new components and have installing a Texecom Premier Elite 24 using Texecom Premier Elite Compact PIRs (and some other stuff). This post is specific to the PIRs...

Hi, having installed a new Texecom Premier and got it all working (thanks to help from this forum) I've now got another issue which I'm sure is a programming one. My Zone 3 is a loop of upstairs window contacts (no tamper) which are programmed as normally closed. The circuit works perfectly...

Hi all, I did search for this without success. I just installed a SmartCom (all working really simple) but have a bit left over! See below. As the SmartCom is all working I was wondering what this bit is for. I'm sure it's useful else it wouldn't have been included in the SmartCom box...

Hi everyone I’ve recently bought and commissioned a Texecom Premier Ricochet kit with a wireless keypad and saw on another forum that the keypad can be taken out of power saving mode? Currently to use a prox tag I have to wake the keypad up first which is a little annoying so any help is...

Hi everyone Recently installed a Texecom Premier Elite Ricochet system, previously always fitted Galaxy panels where you can quick set by pressing A) Is there a way of enabling this on the premier panel so the user doesn’t have to enter their code to set the panel? Many thanks in advance Matt

Hi, looking for some advice / help... have finally finished installing a Premier Elite 24 (poly) with texecom keypad, odyssey x-be bell box and just 4 zones (2 mag & 2 pir). powered it all up today and keypad and bell box all initially did as I was expecting but I can’t seem to get into...