Ounce upon a time (may be ?) depts would look for a reason to help you , now its look for a reason not to help you.
There should be a degree or some type of qualification in "common sense" . The country is drowning in pencil pushers & paper shufflers.
Councils , local goverment , politicians who dunno the price of milk, administraters etc ect
if the OP's post is accurate then some one should get a kick up the arris , big time
Agreed, a lot of top heavy admin jobs that are pointless and provide fukc all meaning and value to society.