The only thing i don't get with the review Pete, if the hotel owner did get it removed for whatever reason, is why he hasn't removed the comment on his own website - because i'm certain he'll have control over which messages he can and can't delete off his own website.
I guess this is kind of heartening a little, because if it was really a bad hotel, i'd assume he'd be expecting bad reviews on his site all the time, and would remove them as soon as possible to stop people reading them. The fact he hasn't removed it from his site possibly means he either doesn't check it that often, and so isn't expecting people to leave bad comments too often, or he's confident that he can explain the bad experience this woman had, or maybe even explain why she's exagerated her experience in a negative way. I guess only time will tell now....?
I guess this is kind of heartening a little, because if it was really a bad hotel, i'd assume he'd be expecting bad reviews on his site all the time, and would remove them as soon as possible to stop people reading them. The fact he hasn't removed it from his site possibly means he either doesn't check it that often, and so isn't expecting people to leave bad comments too often, or he's confident that he can explain the bad experience this woman had, or maybe even explain why she's exagerated her experience in a negative way. I guess only time will tell now....?