A look at a bit of this will be enormous reassurance. Someone recognizes what's wrong, and knows what to do do about it:
Surely that date is just a mistake....?
I've said all of this before.
UK (both "PLC" and individual companies and organisations) bodge and/or make do, rather than invest in real infrastructure and capital improvements.
Similarly so, with people.
There's nothing heroic or laudable about someone taking fifty hours a week to do something that, with better education, support, and investment, could be done in twenty.
Yet there are large swathes of the UK who can't, don't, or won't see that as folly.