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- 26 Sep 2016
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My younger brother was triaged over the phone a few weeks ago by the 111 service. He'd been suffering what he called "bad indigestion" for a week. Turns out he was having a heart attack. He'd phoned my dad earlier in the week who recommended Gaviscon. Had he phoned me with the symptoms, I'd have directed him to A&E immediately.In some ways I agree with you, but there are so many cases where people could deal with simple things themselves, so a form of Triage on the phone may cut down on the more important hospital time.
As it turns out, within an hour arriving at A&E, he was in the Cardiac Catheter Suite having two stents put in. Spent the weekend on the cardiac unit and was back home on the Monday evening.
Anyway, back to the topic, I have heard nothing of this master plan by Hunt to stop walk in patients, attending A&E. (there again, I don't read the Guardian) The man's a fool, if he thinks it would ease things in A&E by much.