The installer was definitely a cowboy. He did a variety of work as part of a bigger domestic refurb contract, never turned up when promised and much of his work needed remedial attention after he'd gone.
To be fair, his selection of the Keston C55 for this job was probably an honest mistake. The design problems you cite were not so obvious at the time, and the unit lends itself to installation in awkward spots (which this is).
Like you suggest, Keston denied any responsibility. Also they denied the existence of sale of goods legislation, which gives a consumer a period of up to 7 years to obtain redress. The threat of legal action did however get me one £500 repair gratis from them.
I'm worried British Gas would break something. Also that their standard contract doesn't cover boilers older than about 5 years. I have a few other numbers to try and may end up resorting to them.
Cheers
To be fair, his selection of the Keston C55 for this job was probably an honest mistake. The design problems you cite were not so obvious at the time, and the unit lends itself to installation in awkward spots (which this is).
Like you suggest, Keston denied any responsibility. Also they denied the existence of sale of goods legislation, which gives a consumer a period of up to 7 years to obtain redress. The threat of legal action did however get me one £500 repair gratis from them.
I'm worried British Gas would break something. Also that their standard contract doesn't cover boilers older than about 5 years. I have a few other numbers to try and may end up resorting to them.
Cheers
