The North - South divide was something I was unaware of.
But when it talks about smart meters not working, clearly due to that divide, we need North and South figures, it is useless to state X% not working, when there are two completely different systems. It would be like grouping bus services and train services together and saying 20% of public transport journeys are over ½ hour late or aborted, without saying if bus or train.
Yes, it should have been Capita footing the bill for anyone with an inoperative smart meter, not the likes of British Gas, as it seems Capita is at fault, not the billing agents.
My meter I don't have a clue how to read, I tried, and there were so many displays, with so many different names, I don't have a clue which is the actual reading on the smart meter its self. I can see on the in home display, (IHD) and the phone app, what I am using, and I can compare it to what my solar software says, so I have a good idea of what I am using. I am, it seems, in the South! And it is working, and I am saving money due to the split tariff, so personally it is working well.
However, can people who reply to this thread please state North or South, as otherwise all a bit pointless.