Hi Folks
I am not quite sure if this is the right thread to join, but I have a query about Smart Meters so here goes.
Our not very competent Electricity retailer, Bulb, arranged for Siemens to fit a Landys & Gyr E470 Type 5424, issue 4.2 four terminal electricity smart meter fitted with an SKU Cellular WNC UBC-TN6 sender/receiver unit. The Siemens technician did an impressively tidy installation but when asked if he could show me how to get all the displays, he said that he could not. Apparently Siemens teach them how to fit the kit correctly, but do not teach them about all the displays and how they are used. He said it was a huge frustration as everybody asked and he was unable to assist. Actually, perhaps it was a good thing since as installed, the meter only showed Total Act Import 0000. No other screens were available. However, after more than a month and several manual meter readings later Bulb activated the machine. There are 32 screens in total and one changes screen by a single press of the Yellow button A, although the third press needs to be held for 3 seconds to move onto the next screen. The same is true further down the list but I have forgotten where. Many of the screens are very obvious like MPAN, Time, Date, Credit Mode Balance, etc.
As a consumer screen 1, Rate of Actual Import, (eg. 256 kWh) is important as that is the amount of energy imported and charged for. It seems somewhat odd that screen 12, Total Actual import is present as it seems to duplicate Screen 1. Since we are also micro generators screen 13, Total Actual Export, (eg. 1447 kWh) is important as that is the amount of energy that we lose to the Grid and for which we do not get paid. Strangely, screen 20 Total Res Export shows 1330 kWarh. I am not sure what 'kWarh' units are but they appear in screens 19 - 24.
Screen 18 Total (sum) 1704 kWh seems a bit odd as I cannot get any of the numbers to add up to that.
Screens 19 to 26 plus 31 and 32 seem the most puzzling of all:
Screen 19 - Total rea Import 2 kWarh
Screen 20 - Total rea Export 1330 kWarh
Screen 21 - Total <ind> Q1 1 kWarh [import]
Screen 22 - Total <cap> Q2 0 kWarh [export]
Screen 23 - Total <ind> Q3 626 kWarh [import]
Screen 24 - Total <cap> Q4 704 kWarh [export]
Screen 25 - Total app Import 818 kWarh [import]
Screen 26 - Total app Export 173 kWarh [import] This seems crazy.
Screen 31 - Power Active 6 kW [import]
Screen 32 - Power re Active 0.31 kW [import]
All the given figues are those that were present on the day that I took all 32 photographs.
So, if anyone able to enlighten me about all these data I would be most grateful. I appreciate that as a consumer the majorityof the information will not be useful to me, but I do like to know what is going on.
I hope that the unreliability reported earlier in this post will not appear. However, as I log the readings daily [just PV generation, Export, and Import] so ought to spot irregularities.
Regards
Pete
PS I am asking folks here because asking the same questions of Bulb has yielded only a second copy of their how to read your meter gude which does not seem to relate to the meter I have...