On Ebay right now

[endecotp]

if we want eBay to be held to account we need people to be killed and injured because they are refusing to stop dangerous items being sold.

What absolutely perverse nonsense.

 

[JohnW2]

Report them to HMRC for VAT evasion.

Well, apart from the problem of determining who "they" actually are, one could presumably not be sure thst their turnover was anything like great enough to require VAT registration - and, I imagine, all that assuming that "they" were operating from within the jurisdiction of HMRC.

 

[blup]

I therefore think that more than a little caution is probably necessary in interpreting what eBay describe as "Private" and "Business" sellers!

I haven’t bought anything of substance from e bay for a long time. Power tools were once cheaper on e bay than the trade websites, but Ama zon seem to trawl the web for prices and are now almost always cheapest. I will only use the no returns sellers for something unobtainable elsewhere. If the item is defective e bay generally take the complaint at face value if you have a good record

 

[JohnW2]

I haven’t bought anything of substance from e bay for a long time. Power tools were once cheaper on e bay than the trade websites, but Ama zon seem to trawl the web for prices and are now almost always cheapest.

My experience is that it varies - eBay is sometimes cheaper.

I will only use the no returns sellers for something unobtainable elsewhere. If the item is defective e bay generally take the complaint at face value if you have a good record

Those two sentences seem a little inconsistent. My experience is also that eBay will usually take a report of a defective product at face value, so why would one want to avoid 'no returns' sellers (which I think are pretty rare in relation to'new' items'.

 

[morqthana]

What absolutely perverse nonsense.

I'm not responsible for the perversity of the system.

If you believe it to be otherwise, see if you can interest the authorities in shutting down eBay or Amazon (if that's what it takes) in the absence of a real and overwhelming danger to life.

 

[morqthana]

Well, apart from the problem of determining who "they" actually are, one could presumably not be sure thst their turnover was anything like great enough to require VAT registration - and, I imagine, all that assuming that "they" were operating from within the jurisdiction of HMRC.

Squeaky wheel and all that

 

[blup]

My experience is that it varies - eBay is sometimes cheaper.

Sometimes

Those two sentences seem a little inconsistent. My experience is also that eBay will usually take a report of a defective product at face value, so why would one want to avoid 'no returns' sellers (which I think are pretty rare in relation to'new' items'.

I would not buy a new or as new professional power tool from a no returns seller, but would buy a product that is not available elsewhere, because, for example, it is no longer manufactured. A recent example is an oil based varnish that was no longer manufactured.

 

[JohnW2]

I would not buy a new or as new professional power tool from a no returns seller, but would buy a product that is not available elsewhere, because, for example, it is no longer manufactured. A recent example is an oil based varnish that was no longer manufactured.

Fair enough but, as I wrote, I don't think that you would find many new or 'as new' ("new (other)"!) items on eBay which were 'no return'. After all, one would expect some sort of warranty with such items.

Of course, if the 'professional power tool' were 'expensive' (£100 or more), then if you paid for it by credit card, that would offer you a degree of protection, even if seller and eBay were being 'unhelpful'!

 

[blup]

Fair enough but, as I wrote, I don't think that you would find many new or 'as new' ("new (other)"!) items on eBay which were 'no return'. After all, one would expect some sort of warranty with such items.

But no warranty unless the seller is a business seller

Of course, if the 'professional power tool' were 'expensive' (£100 or more), then if you paid for it by credit card, that would offer you a degree of protection, even if seller and eBay were being 'unhelpful'!

No credit card protection for a private seller.

 

[JohnW2]

But no warranty unless the seller is a business seller

If it's 'new', shouldn't there be a manufacturer's warranty?

No credit card protection for a private seller.

Is that the case? - if so, I hadn't realised that. However, we're talking about private/business sellers as defined by eBay - how is the distinction made by credit card companies?

 

[blup]

If it's 'new', shouldn't there be a manufacturer's warranty?

I was thinking more of the new other, which the no return sellers seem to sell.

Is that the case? - if so, I hadn't realised that. However, we're talking about private/business sellers as defined by eBay - how is the distinction made by credit card companies?

I don’t know, presumably the sale of goods act, but eBay’s terms and conditions offer additional protection for a private seller to private buyer transaction. If eBay’s ts and cs create an intermediary payment system like PayPal that might affect consumer credit protection too

 

[JohnW2]

I was thinking more of the new other, which the no return sellers seem to sell.

"New other" commonly seems to mean 'damaged packaging' or 'not in original packaging'. Do such items not still have a manufacturer's warranty?

I don’t know, presumably the sale of goods act, but eBay’s terms and conditions offer additional protection for a private seller to private buyer transaction. If eBay’s ts and cs create an intermediary payment system like PayPal that might affect consumer credit protection too

Having just had a quick look, it's clearly quite a complicated business. I have to say that, whilst most of what id written about "Section 75 Claims" tends to talk about 'the company' from which an item has been bought, I've yet to find anything written which says that it does not apply to purchases from "private sellers" - but maybe I haven't looked extensively/hard enough yet!

 

[SUNRAY]

"New other" commonly seems to mean 'damaged packaging' or 'not in original packaging'. Do such items not still have a manufacturer's warranty?

Having just had a quick look, it's clearly quite a complicated business. I have to say that, whilst most of what id written about "Section 75 Claims" tends to talk about 'the company' from which an item has been bought, I've yet to find anything written which says that it does not apply to purchases from "private sellers" - but maybe I haven't looked extensively/hard enough yet!

'New other' used to mean it was as new and the only thing permissable was packaging opened, however it got so badly abused they withdrew the status.

 

[JohnW2]

'New other' used to mean it was as new and the only thing permissable was packaging opened, however it got so badly abused they withdrew the status.

I must confess that I hadn't noticed but, have now looked, it does indeed seem that "New Other" has disappeared.

I wonder if it means that those with open/damaged packaging are now being described as "Brand New" (which is probably usually literally true)?

 

[plugwash]

"New other" commonly seems to mean 'damaged packaging' or 'not in original packaging'. Do such items not still have a manufacturer's warranty?

I always understood "new other" as items that haven't been used before, but are outside the norms for "new" products. That would include "damaged packaging" or "not in original packaging" but also situations like "old stock" or "bulk items split by seller".

Many manufacturers require proof of purchase from an authorised distributor/retailer to get their warranty.