Opportunity for Input

[Halstead Man]

All - I currently work for Halstead Boilers and have recently found this forum and have been viewing your comments regarding all aspects of boiler installations with great interest.

As part of our Growth strategy we are about to embark on a series of New Product Developments . With this in mind I thought it would be good to take this opportunity to ask you guys ( installers) what your honest opinion of Halstead and its products is , what can be improved, and more importantly what would we need to be able to offer in terms of product,service etc in order to encourage you to install our boilers?????

Any Feedback is geatly appreciated.

I look forward to hearing from you


Cheers

Richard

 

[Gasguru]

Welcome Halstead Man

I wrote an article on you boiler range commenting on the usual gripes of extortionate spares prices etc etc.

Then I pulled up your horrible web site whereupon it hung my PC with its useless PDF viewer.

Since I can't be bothered to re-write the posting (and waste another 15 minutes) all I will say is if you can't even produce a website with a decent pdf download interface it doesn't hold out much confidence in your boilers

By the way get rid of the rubbish Caleffi drain off's you stick on the top of your latest boiler range. Don't you know they often leak due to plastic creep? Stuff the accountants, do it properly and stick a manual brass vent on top.

 

[Soggy_weetabix]

I think I source the water section from Ariston that fits the finest and finest gold combi's.

Its approximately an eigth of the cost!

David

 

[Gasguru]

You still get screwed on the fans and pcbs

A dumb customer of mine (who though he could save a bit buying the pump himself) payed over £120. Just a standard 6m Grundfoss.

 

[bobthebender]

I have fitted hundreds of boilers but only two Halsteads...says it all

 

[hav it]

lol pile of poo, not even easy to get into ie buners ect...

 

[corgiman]

Well done for putting your head above the parapit halstead chap

wish some of the others would do the same

My formula for a good boiler is

1 easy(ish) to install
2 plenty of room to work in it
3 parts reasonably priced and readily availible

and 4 a bleeding cover that comes off and goes easy so you dont look like a blooddy idiot

 

[hav it]

lol my thorts exactly. But i do think its very good of you to come on here and listen to people who work with them every day.

 

[wilhelm]

halstead man........youre fired.

 

[cozzmic]

Welcome Halstead Man.
I install your boilers and generally find them quite reliable and does as it says on the box. BUT
Eden flues as in the liner and flue kit E blooming expensive sorry more like extortion. The kit works well and have used it on several installs with no probs but the price is at least half the price of a boiler whats going on.
ps I don't have a problem with your site for downloads and the PDF's.
pps drop a line to www.argi.org.uk

 

[wilhelm]

jeez, after that litany of faults. cozzmic comes along. so halstead man ........

whats a halstead boiler. ?

 

[Rob]

Im only familiar with the ace highs and finest golds.

The parts are rediculously expensive.....

 

[mehran]

never fitted your boiler, but was looking in side the new biasi open vent boiler which i believe is just a eden re-badged.

1. what a silly case, cant wait to cut my self trying to move them temp sensors!!
2. what a silly cable, the one that connects the pcb to the controls easy going to get caught by the case.

anyway what can Halstead offer me? at all price points have have a boiler i want from super cheap to the all singing & dancing. why should i pick you? i not saying make super cheap boiler just show me why i should say Halstead over any other make of boiler to my customers, we currently install A rated alphas and B rated vokera.

btwi would not say no to a free boiler just to try out

 

[scatmanjohn]

I would never install one because when it breaks down i would not be able to look the customer in the eye when i told them the price of the spares.

£30 for a microswitch....i ask ya

 

[gas4you]

They seem reasonably ok but everything is cheap, nasty and flimsy apart from spares, They need to be engineered properly from the outset.