Does that mean that you have all been lucky enough to actually reach the counter.
That's not Screwfix's fault.
It's the numpties who don't grasp the concept that you look in a catalogue and then order what you want.
Its not for holding the queue up with inane questions, or wanting to look at stuff in the warehouse
It's like people who do their weekly shop at the BP garage while people who just want petrol have to wait for 1/2 hour at the till
In fact i bet they get their groceries and then pop into the local Screwfix afterwards .... just before their trip to disrupt customers at Argos