Viessman or Baxi

[ub7rm]

I invited a plumber round to give me a quote. These are the two he quoted for. He said he could supply any boiler I liked but he could supply these two discounted as he buys them in bulk to take advantage of any discounts they have on at the time.

As I said I'm waiting for few more plumbers to come round and give me a quote so I might not go for these. Out of those two though there doesn't seem to be much in it in terms of quality (some would seem to be saying the viessman is the better built?) and is cheaper than the baxi. The guarantee on the viessman is long enough that it shouldnt cause me any significant expense while I still live here. So all in all it seems to be cheaper and better built the baxi. I couldn't really care less if my neighbours have one or not - presumably the plumber who will install it will also be capable of fixing it should anything go wrong.

 

[The Baker]

In response to namsag,s question re Baxi/Viessmann. These are my thoughts as a sole trader.

All the Viessmann boilers I have fitted so for (100/200) have the Manufacturers 5 year warrantee so spares will be provided by them in the event of breakdown. A supply of parts to the installer for out of warrantee repairs will probarbly be in place by the time this becomes neccessary.

During these 5 years I think I will become aware of any idiotsincrocies of this manufacturers equipment and also learn through continued professional development how to carry out any neccessary repairs/fault finding.

As an example, I find it difficult attending Baxi 105,s that have PCB failure when the boiler is only 3 years old, and to justify this expense for the customer why understandably thought the name Baxi stood for reliably.

I feel that unreliable appliances do nothing for the credibility of installers in the publics mind.

It is inevitable that there will be some Viessmann related problems.

With regards other makes, the gas consumption reduction caperbility of condensing boilers is not made best use of by boiler manufacturers who for reasons only know to them selves do not want to include waether temperature compensation into the design of their products.

I am optimistic that with installers doing their bit by making sure appliances are fitted as the Manufacturer specifies and by developing a good working relation ship with Boiler Manufacturers those at the sharp end of the heating industry can get the respect from the public that heating engineers/technicions have achived on the continent.

Tim

 

[namsag]

So what your saying is the baxi has been out for 8 years and certain faults show up as with most boilers but parts a easily avialable, (baxi board is £69 how much will a viesmans be) the viesman being newish these faults have not shown up yet but your hoping you will learn enough in the mean time to fix them and hopefully parts may soon be easily avialable.
Baxi also do a 5 year g`tee on there A rated combi so customer would not have to pay.
And there is no proof that weather compensation gives anysvings in a domestic property that comes from CHESS

 

[Agile]

Hello,
I've just had a quote to install a new ch system in a one bed flat. The plumber has quoted a price of £2700 to fit a 30kw viessman combi boiler or £3200 for a baxi platinum 32kw (with a 5 year warranty). From looking over this forum I see that viessman is highly rated by most - so is this extra money basically for a long guarantee? Any advice or opinions would be gratefully received.

IF it were a Viessmann registered installer then there is a FIVE year warranty on that as well!

Tony

 

[namsag]

Agile does it still come with 5 year g`tee if non viessman installer fits it

 

[The Baker]

Is CHESS up to date in their thoughts on Weather Temperature Compensation?

I dont think so.

Surely the question we as installers/engineers/technicions have to ask our selves is, are we providing the customer with an installation that will be reliable and more importantly as economical to run as possible.

In an article in the Nov/Dec edition of HVP, Martin O,Hara, the Technical Manager at Danfoss Randall explains why conventional controls may not be enough to ensure boilers operate in condensing mode.

Installeres should go behond just fitting appliances that have a points/gifts scheme driving sales and instead make a specifying related decision based on the things that will truely reduce customers gas consumption.

I feel that Weather Temperature Compensation has the ability to keep a condensing boiller working in its condensing range for most of the heating system on boiler refits in UK.

Tim

 

[The Baker]

Agile does it still come with 5 year g`tee if non viessman installer fits it

Not as far as I know.

Tim

 

[ChrisR]

So, if a 30kW combi is good enough for a house with two bathrooms and showers, a 24kW should be OK where there is only one.

Not so at all.
A 30kW combi is not much good for two showers at once.
24 kw is "ok" for one shower, but 35kW is a lot better, if you have the mains to supply it. Most people do, because you're still only using about 12 litres/minute in the winter.
Some shower units need about 40 litres/minute to work well. That would need 120kW!

 

[Agile]

Agile does it still come with 5 year g`tee if non viessman installer fits it

No, its then only three years.

Its easy to get registered with Viessman, you have to go on their courses.

Well, I suppose its fairly easy for some, but although I went on the course and sent them the email I am not registered with them. Their rep did contact me but I am still not on their web site.

Tony

 

[JohnD]

You need to ask again

they put me on their installers website no prob

(by mistake, I just wanted the brochure
I asked them to take me off again)

 

[namsag]

Baker you may well feel that weather compensation can save money but where is your proof do you have more resources to work this out than the people that do the CHESS .
Agile thanks for that.
So Baker the viessman doesn`t have a 5 year g`tee as standard and in just over 3 years time there customers could also be paying for a board as baxi customers possibly could, but at least that part would be easily and cheaply avialable to repair engineers uinlike the viessman . So if we are talking about customer satisfaction it would be better to fit the boiler that when it breaks down can be repaired with least inconvience to the customer..

And as baxi must out sell viessman at least 50 fold more faults will show but in relation to boilers sold would it be a higher percentage? who knows

 

[baxpoti]

And as baxi must out sell viessman at least 50 fold more faults will show but in relation to boilers sold would it be a higher percentage? who knows

Approximately 3,500 Suprima PCBs replaced following Watchdog. With over 1,000,000 Suprimas sold, that equates to 0.35% failure!

 

[numpty1]

And as baxi must out sell viessman at least 50 fold more faults will show but in relation to boilers sold would it be a higher percentage? who knows

Approximately 3,500 Suprima PCBs replaced following Watchdog. With over 1,000,000 Suprimas sold, that equates to 0.35% failure!

very good but if you add in the fact that a lot of suprimas were used to replace suprimas what is your figure now?and how many were changed free by poxi?

 

[baxpoti]

fact that a lot of suprimas were used to replace suprimas what is your figure now?and how many were changed free by poxi?

I don't know of any Suprima thats been replaced with a Suprima.

Poxi probably done anywhere between 30 and 50. I'm sure he could advise.

Even if it was 10,000 boilers that's still only 1% failure.

 

[sooey]

baxpoti, you're only talking about pcbs that baxi got shamed into replacing. How many thousand replacements did they sell at extortionate prices before they went on telly?