Went up Barclays to close my business account - not really needed anymore as any of my consultancy work will be paid into my personal account. What a faff - I haven’t been in a bank for years. The stupid woman behind the counter knew less about closing a business account than I did. It clearly said online to close it at the bank, take the debit card and two forms of ID with you, which I did. She was adamant that you couldn’t do it at the bank and she gave me a piece of A4 paper, told me to write a letter there and then saying I wanted to close it and she would copy it and send it off by email for me and 'see what happens'! I told her to forget it, went back home, phoned up and it was closed in 5 minutes. I suspect it could have been because it was 10 minutes to closing time. No wonder banks are closing their branches if that’s the help they give.