Why is my CH so rubbish? (Potterton Puma 100e Combi Boiler)

Yes....Wax capsule in divertor valve are very prone to stick....get a new one and the washers, just take out the front part and replace...dead easy!

Pump should be ok if the hot water is ok.
 
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Zimmers this is amazing that you change your name every couple of days!

Why dont you have the confidence to keey your identitiy?
 
Zimmers is someone else who makes mistakes like:
Pump should be ok if the hot water is ok.
That doesn't apply to Pumas.
 
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OK, its not a Powerflush they have quoted for, its the chemical flush. I rang another local plumber and they quoted £400 too and said they did not do the Powerflush as they feel the soft flush is better for your pipes etc...(how would I know?)


How much do these cowboys down south want to charge to stick a £15 bottle of cleanser in and return a week later to clean it out and stick an inhibitor in. £200 per hour ..... not bad
 
But that isn't a powerflush. We down south can tell the difference :rolleyes: !

OP
This is painful. However, we know you have poor circulation but don't know whether it's due to :

1) Lack of pumping, due to
a___ knackered pump
b___ blocked pump
or
2) Other Blockage in the system
a___ inside or
b___ outside the boiler
or
3) Diverter not diverting , due to
a___ waxstat not moving or
b___ diverter parts not moving properly

1a) have you undone the screw and checked it's spinning madly?
The octagonal knob undoes so far. Sometimes it comes off revealng bolt like this
mysonpump1.jpg


b
If you took the motor off the pump you could check for this:
Blockedandclearpump.jpg


2) you may have somethng like:
Limescaled-pipedk.jpg

or
you could have some of this:
sludge.jpg


3)
a the bits might not be as new in the diverter
PumaDVbits.jpg

b the proddy bit might not be coming out of the waxstat far enough
Pumawaxstatcr.jpg


If you want to check the waxstat, put the heating on and let it get as hot as it does, then take a heating device like a heat gun - be very gentle if you use a blowlamp - to heat the waxstat end of the diverter valve. Don't get it over boiling point or you'll do damage.

Puma-eDV-end-arrowedbger.jpg
 
I think you need to find a different local plumber.
I'm far from expert but you say the last chap balanced your system.
How can this be done if the rads aren't heating up even after 5 or 6 hours?
One of the experts will put me right if i've misunderstood but i thought you had to go to have each rad getting up to temp??
 
its your diverter valve. you get hot water thats ok you turn the CH on it stays on for 20-30 seconds then goes out, this isnt down to a fault the boiler is getting to temprature due to no curculation but if you leave it on for a long time your rads will get hot
 
I would be rather stronger that Geoff, I would say that it IS the diverter as I said some while ago!

That assumes that at some point you have unscrewed the pump nut and felt that its turning ???
Tony

Undid the nut on the end of the pump, it seems to turn ok, was spinning madly under the hex top nut.

What I find odd is that the rads CAN get quite warm, but only after hours and hours (12-24) and the pressure gauge on the boiler is creaping up to 3bar +. Does this tally up with the Diverter diagnosis?

Everyone seems to be saying the same thing and by the sounds of it, I should get in a local plumber to just replace the damned Diverter!

Ballpark costs for a wax capsule with and without the diverter?
 
I think you need to find a different local plumber.
I'm far from expert but you say the last chap balanced your system.
How can this be done if the rads aren't heating up even after 5 or 6 hours?
One of the experts will put me right if i've misunderstood but i thought you had to go to have each rad getting up to temp??

Well, he tried to balance them, he went round adjusting all the rad valves and checking the thermostatic valves, but it was a cursory go, he was only there to service the boiler (which they have so far not charged us for)
 
Well, he tried to balance them, he went round adjusting all the rad valves and checking the thermostatic valves, but it was a cursory go, he was only there to service the boiler (which they have so far not charged us for)

You should not expect to get a boiler repair diagnosed for the price of a routine service. One local firm has a chap to do routine services because he cannot diagnose faults.

We respond quickly for repairs but 1-2 weeks for routine services which are much cheaper.

Tony
 
OK, its not a Powerflush they have quoted for, its the chemical flush. I rang another local plumber and they quoted £400 too and said they did not do the Powerflush as they feel the soft flush is better for your pipes etc...(how would I know?)


How much do these cowboys down south want to charge to stick a £15 bottle of cleanser in and return a week later to clean it out and stick an inhibitor in. £200 per hour ..... not bad

HANG ON!
There was no mention of them coming back a week later, they said they will be here all day. So, if it is normal to leave the chemical in all week, how are they expecting to do it in one day? :eek:

And Plumbers wonder why their trade has a bad reputation for cowboys....so many conflicting messages. Wish it was easy to spot the cowboys and have them killed....:cool:
 
PS: Just so as everyone knows, I am VERY VERY grateful for all your advice on this forum, makes it much clearer than listening to a cowboy!

I do NOT consider you guys to be Cowboys....just wanted to clear that up. :D
 
We think of customers as cowboys if they say their boiler is working fine and they want a routine service but we find there is an obvious fault when we get there!

In fact I sometimes think there are more cowboy customers than installers.

Even though we always do a proper repair we still find that some customers stop cheques or have insufficient funds available.

Tony
 
That's poor form, I guess the world is full of them. I believe in a job well done deserves instant payment, I've never delayed.:cool:

I'd be happy to have a crack at replacing the diverter valve myself as I'm pretty handy with the tools, however, a Boiler is more than nuts and bolts and I'd prefer to emply someone else more advanced to do it. Similarly I would prefer a skilled mechanic to work on my car's brakes! :LOL:

Perhaps I should put a "Plumber in Leics Wanted" thread up to see if there is anyone on here. :?:
 

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