Broadband and telephones

[aveatry]

If the customer is 'at risk', they are obliged to provide a battery backup, for the modem, and there ought to be already backup at the cabinet/exchange.

Yeah that is somthing I have read - not paid too much attention as it does not affect me

 

[aveatry]

My understanding is, that in addition to the VoIP adaptor thingummy, you also need to separately find and pay for a VoIP provider, an additional cost, on top of the Fibre broadband.

I am dealing with talk talk at the moment and I have to order the VOI at the same time of commissioning the " upgrade" - it is free BUT cannot be added after its completed. Dont know why.

 

[Harry Bloomfield]

I am dealing with talk talk at the moment and I have to order the VOI at the same time of commissioning the " upgrade" - it is free BUT cannot be added after its completed. Dont know why.

Is that just the VoIP interface you have to include in order, or interface, plus VoIP provider too?

 

[aveatry]

I need to tell them I want the router with the phone socket otherwise they will provide the Eero that needs an extra adapter. But there is no mention of a separate VOIP provider. I just have to request it at the time and its added. The installer would be city fibre.

 

[big-all]

about 3 or 4 years ago talk talk where offering free up to 150 full fibre i think it was for the cost off my present 34 at £25 but i chose to hang out expecting possible further enticement off a power brick for the router [a few hours supply ] as there was a requirement at the time to get everyone off the phone lines in a efficient quick time regardless off suitability
but that stopped when people complained about the lack off provision or continuity off landline emergency services that would be stopping with full fibre being implemented

 

[Mottie]

If the customer is 'at risk', they are obliged to provide a battery backup, for the modem, and there ought to be already backup at the cabinet/exchange.

easy enough to check just turn off the router to replicate a powercut and see if the phone /care alarm works ---i am almost 100% sure it wont but could be wrong

If the power fails, there will also be no power to the care alarm too. I’ll try it out next time I’m round there but I suspect it won’t. BTW, the care alarm has never been used* in the 5 years it’s been installed so the chances of it being needed for the odd couple of hours during a power cut is extremely remote.

* My mum once rolled over in bed onto the wrist button and failed to hear the operator talking to her. First she knew of it was when a strange man and a woman woke her up in bed at 4.00am (they keep the code to the key safe).

 

[aveatry]

If the power fails, there will also be no power to the care alarm too. I’ll try it out next time I’m round there but I suspect it won’t. BTW, the care alarm has never been used* in the 5 years it’s been installed so the chances of it being needed for the odd couple of hours during a power cut is extremely remote.

With ever more reliance on wind and solar and ever more required use of electric - x3 sockets required for "upgraded" internet case in point. EVs Couple that with shutting down ore last self sufficient coal power unable to chip in and we cannot store enough gas -at cold spells we have to import gas and electricity and if there is a cold spell in Europe they will be keeping it for themselves - which is where the real reason for smart meters lies- to cut your power remotely.

 

[Harry Bloomfield]

I need to tell them I want the router with the phone socket otherwise they will provide the Eero that needs an extra adapter. But there is no mention of a separate VOIP provider. I just have to request it at the time and its added. The installer would be city fibre.

Full fibre, is something I am looking at, at the moment, because I'm at a good time to move from FTTC.

I don't use the landline phone, except for inbound calls, and having it there for emergencies - so which is the cheapest way to keep my landline number, using a VoIP provider?

 

[Mottie]

I don't use the landline phone, except for inbound calls, and having it there for emergencies

Same here, plus any 0800 numbers.

 

[monday]

Thanks all for responses. The video in post #9 was very useful but leaves me scratching my head a bit because my master socket is on the ground floor at one side of the house and the router is on the first floor at the other side. Interconnecting the two is therefore not easy. I do still have wired extension sockets so I have to work out in my head if I can use that wiring as the interconnection.

The alternative is just to dump the landline altogether as the number of people who use it (apart from sales/surveys/scams) is diminishing rapidly.

 

[Harry Bloomfield]

My understanding is, that in addition to the VoIP adaptor thingummy, you also need to separately find and pay for a VoIP provider, an additional cost, on top of the Fibre broadband.

As I may of mentioned elsewhere, we were approached some months ago, by YouFibre, with a very good monthly deal, to move our Broadband to them - problem was, we were stuck in contract, with Plusnet, on FTTC, at 40Mb, until 2025, at £25.79, phone line, no calls included, but email. That is FTTC, from the local cabinet, via overhead wires. Around a week ago, Plusnet emailed me, to suggest that because they had failed to send me a copy of the contract, I was out of contract and free to move without cost, so I've been looking around and enquiring.....

You, say they cannot offer me the same good deal the were offering, but they can do me 150Mb fibre, for £23.99 per month, fixed for 18 months. They do not offer any email, not is phone included, but I can add phone, free evenings and weekends for £3 per month. Asking about how they would bring the fibre in, they say it would come overhead, via the existing pole, so router in the loft, as at present, probably.

 

[aveatry]

As I may of mentioned elsewhere, we were approached some months ago, by YouFibre, with a very good monthly deal, to move our Broadband to them - problem was, we were stuck in contract, with Plusnet, on FTTC, at 40Mb, until 2025, at £25.79, phone line, no calls included, but email. That is FTTC, from the local cabinet, via overhead wires. Around a week ago, Plusnet emailed me, to suggest that because they had failed to send me a copy of the contract, I was out of contract and free to move without cost, so I've been looking around and enquiring.....

You, say they cannot offer me the same good deal the were offering, but they can do me 150Mb fibre, for £23.99 per month, fixed for 18 months. They do not offer any email, not is phone included, but I can add phone, free evenings and weekends for £3 per month. Asking about how they would bring the fibre in, they say it would come overhead, via the existing pole, so router in the loft, as at present, probably.

Its 3 things - a box outside then a box inside and then a router to that - so inside you will need 2 power points one for the inside box connection and one for the router.

 

[pcaouolte]

They will install the outside box near ground level. The cable from the pole to the outside box can be very long but the cable from the outside box to the inside box is limited to 10 metres. They are very flexible about where they install the inside box but I have never known them to install it in a loft. They might be willing to do that if your loft is essentially a room with stairs to access and proper flooring but they won't want to climb a loft ladder and balance on ceiling joists.

 

[aveatry]

They will install the outside box near ground level. The cable from the pole to the outside box can be very long but the cable from the outside box to the inside box is limited to 10 metres. They are very flexible about where they install the inside box but I have never known them to install it in a loft. They might be willing to do that if your loft is essentially a room with stairs to access and proper flooring but they won't want to climb a loft ladder and balance on ceiling joists.

That'
s interesting - what about the length from the inside box to the router

 

[Mottie]

They will install the outside box near ground level. The cable from the pole to the outside box can be very long but the cable from the outside box to the inside box is limited to 10 metres. They are very flexible about where they install the inside box but I have never known them to install it in a loft. They might be willing to do that if your loft is essentially a room with stairs to access and proper flooring but they won't want to climb a loft ladder and balance on ceiling joists.

Years ago, we had fibre installed by NTL as they had just cabled the area up and were offering a good deal The cable came in from the street but my router was at the back of the house. They wanted to come in through the front, along the skirting, round my fire hearth, through the back wall, along the skirting to my router. I said I didn’t want that and I wanted it going up the front of the house, into the loft, across, out and down and then through the back wall to the router. They said they "didn’t do lofts as they were not allowed". In the end, I got up in the loft, they passed the cable through to me, I pulled it across the loft and out the eaves where they pulled it down and through the wall.