Broadband and telephones
- Thread starter monday
- Start date
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Yes, it's a quick way to prove if the router is a problem or the fibre line is a problem. I wouldn't run it without a router routinely.
I've been, and gone, and done it - ordered up fibre this afternoon.
After a lot of discussion with a fibre provision company. We are on Plusnet 40Mbps, FTTC including phone service, but no calls £25.72. I was offered 150Mbps NowFibre, for £23.99, 18 month contract, plus optional £3 for phone, with free calls evening and weekends, keeping my number - I can cancel the latter, at no cost, at any time.
The supplier has said the installation engineer, will work with me, to install the ONT and router, where I want it, in the loft, providing there are a couple of power outlets there - there are. If the engineer doesn't agree, I can cancel the installation without penalty..
Engineer is booked for next Wednesday afternoon.
Would that mean the Fibre would be on, and working during the engineer's Wednesday visit?
The fibre will come in from the pole - does that mean the copper wire would be completely removed, and replaced by the fibre, on the day?
After a lot of discussion with a fibre provision company. We are on Plusnet 40Mbps, FTTC including phone service, but no calls £25.72. I was offered 150Mbps NowFibre, for £23.99, 18 month contract, plus optional £3 for phone, with free calls evening and weekends, keeping my number - I can cancel the latter, at no cost, at any time.
The supplier has said the installation engineer, will work with me, to install the ONT and router, where I want it, in the loft, providing there are a couple of power outlets there - there are. If the engineer doesn't agree, I can cancel the installation without penalty..
Engineer is booked for next Wednesday afternoon.
Would that mean the Fibre would be on, and working during the engineer's Wednesday visit?
The fibre will come in from the pole - does that mean the copper wire would be completely removed, and replaced by the fibre, on the day?
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Yes, the fibre will be on and working during the engineer's Wednesday visit. The engineer will test that you have internet as far as the new router that they will supply and will leave you with that new router working.
No, they won't touch the copper wire. No-one will remove it, it will be left in place indefinitely. They are also unlikely to cancel your existing Plusnet service. It is likely to still be working alongside your new fibre service until it is cancelled, you should clarify if it is your responsibility to cancel Plusnet.
The only thing that probably won't transfer on the Wednesday is your phone service. This often takes a while (perhaps a week or two) to transfer from the old provider to the new. The phone will continue to work over the old copper line until the number transfer takes place.
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Thanks, that perhaps makes it even easier for me....
YouFibre, have written back, saying I haven't asked them to shut down my Plusnet account, in which case they would leave it to me to do that.
The way my copper goes, in via the eaves, then through the loft very low 'wings' is exactly the same way I want the fibre to enter, and so simply cutting the line and using it as a draw wire for the fibre, will make the whole job much, much easier.
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They are not going to do that, it isn't their copper wire to cut. It is probably Openreach's property.
In that case, I need a plan B..
Yes from what I can find out the leave the old open reach one where it is attached to your house, so leaving your house looking like a WW command post. You have to get open reach to come and remove it (if they will )
I installed my end of the line, so if it's left there, I will remove my end..
I went into the side wing of the loft, to investigate where the copper enters, and there is good 10m of slack in there, so it shouldn't be too difficult, to use it to pull a fibre draw-wire in, using it, in readiness for the engineer's visit.
Another question, if I may.....
It comes across from the pole, then I understand the fibre connects to an ONT, and they mount the ONT outside. Does the ONT need any power?
Is it a LAN CAT6 coming out the back of the ONT, to plug into a router?
It comes across from the pole, then I understand the fibre connects to an ONT, and they mount the ONT outside. Does the ONT need any power?
Is it a LAN CAT6 coming out the back of the ONT, to plug into a router?
There will be an outside termination box first and then through the wall to the ONT inside your house and yes the inside one - it needs power.
So the inside ONT box and the router will need power also if your router does not have a phone jack then you will also need power for a phone adapter too, so 3 sockets
Thanks. Is there a limit on the distance between the termination box, and the ONT - do you know?
10 metres between the box outside, which will need to be near ground level, and the ONT inside.
They carry 10 metre cables which are pre-terminated at one end, to plug into the ONT. The end outside is "welded" to the fibre from the pole in the box outside.
It cannot be near ground level, it's all going into the loft..
The 10m will be more than enough.
It will be interesting to see if that happens. All the ones that I have seen have a box outside and near ground level. I can't see any physical reason why it needs to be outside, but it does need to be near a stable surface as the equipment that they use to precisely align the ends of the cable and "weld" them together can't be used whilst balancing on a ladder. Let us know if they do install the "outside" box in your loft.
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